Authorization Specialist

Company DescriptionAt Wright Physical Therapy, we are on a mission to be Idaho's most sought-after physical therapy company for diagnosing and treating joint, spine, and sport-related injuries. But our vision extends beyond physical health—we aim to inspire joy and make a meaningful impact in every life we touch.

At Wright Physical Therapy, you'll join a team that is driven by purpose and guided by core values:

Have Uplifting FunLearn, Grow, RepeatFamily is CentralAdd Value Every DayCharity Never FailsFilled with GratitudeOur work goes beyond the walls of our clinics. We are deeply committed to a social mission: donating our time, energy, and resources to protect the innocence of children worldwide.

When you join Wright Physical Therapy, you're not just starting a job—you're becoming part of a movement. Together, we inspire joy, foster growth, and change lives.

BE A PART OF SOMETHING BIGGER.

 Apply now to take the next step in your career and impact your community.

Job DescriptionVerify insurance benefits and determine authorization requirements prior to patient visitsSubmit, track, and follow up on all prior authorization requests across multiple payersProactively resolve pending or denied authorizations to prevent delays in careCommunicate authorization status clearly with front office teams and cliniciansMaintain accurate, up-to-date documentation in the EMR Monitor schedules to ensure all visits are authorized in advance when requiredWork directly with insurance companies via phone and payer portals (e.g., Availity)Collaborate cross-functionally to support patient access and clinic performanceIdentify trends in denials or delays and escalate opportunities for improvementEnsure compliance with payer guidelines and company policiesQualifications1-2+ years of experience in insurance verification, prior authorizations, or medical office operationsStrong understanding of insurance plans (commercial, Medicare, Medicaid)Experience managing prior authorizations from submission through approvalFamiliarity with EMR systems and healthcare workflowsHigh attention to detail and accuracyStrong organizational and time management skillsClear, professional communication skillsProblem-solving mindset with the ability to navigate denials and delaysHigh level of accountability and follow-through

Additional InformationBenefits:

Comprehensive medical insurance plans - HSA and PPO OptionsDental and vision insurancePaid holidays & time off401KIntegrated mentorship programCustomized EMRHybrid work schedule