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Fraud Prevention and Victim Support Specialist
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Jewish Family & Career Services
Louisville, KY (In Person)
$54,234 Salary, Full-Time
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Job Description
Fraud Prevention and Victim Support Specialist Jewish Family & Career Services - 5.0 Louisville, KY Job Details Full-time $51,380 - $57,089 a year 22 hours ago Benefits 403(b) matching Health savings account Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance 403(b) Life insurance Qualifications Computer operation HIPAA Filing Employee relationship building Bachelor's degree
Human Services Full Job Description Purpose:
The Fraud Prevention and Victim Support Specialist helps older adults who have suffered financial exploitation; physical, emotional or sexual abuse; robbery or burglary; caregiver neglect and other crimes with supportive services to navigate the criminal justice system and respond to their resulting emotional, physical, and financial needs.Essential Functions:
- Manage a case load of older victims of crime.
- Accompany and support clients in court proceedings.
- Identify emergency housing options.
- Engage in outreach, advocacy, case management and counseling activities.
- Conduct trainings, workshops and educational events on crime prevention.
- Provide concrete services such as, completing eligibility forms, filing police reports and protective orders, accessing community resources and filing Crime Victim's Compensation claims.
- Coordinate and facilitate access to services.
- Networking with community service providers.
- Track, monitor, case note and report client events.
- Information & Referral (I&R) services with clients and family members.
Secondary Duties:
- Maintain accurate, complete and timely client records and associated notes in the mandated systems according to agency and HIPAA policies.
- Attend staff, team and impact area meetings.
- Other duties, assigned.
Travel Requirement:
Considerable local travel (Louisville Metro area) required during the course of business.Pre-Employment Requirements:
Satisfactory completion of a pre-employment background and drivers' record check. Negative TB test and drug screen required.Education, Training and Experience Requirements:
- Bachelors in human services field or equivalent experience
Performance Requirements:
- Stay current on general community resources and local/federal entitlement programs.
- Responsible for meeting agency, grant and other funder outcomes in a timely manner
- Attend all agency and department meetings, including weekly clinical meeting with peer clinical supervision.
- Meet reporting and departmental deadlines.
- Maintain up-to-date client case records and outcomes measurement as mandated by internal policies and procedures, and by those with contracted organizations.
- Handle all Protected Health Information (PHI) and Personally Identifiable Information (PII) confidentially and follow agency mandates procedures regarding the security of client/agency information.
- Conduct self in a professional and respectful manner with coworkers and community members.
Knowledge, Skills and Abilities:
- Ability to develop constructive, professional and cooperative working relationships with others and maintain those relationships over time.
- Effectively utilize general and program-specific computer programs (e.g. Microsoft Office Suite, Penelope, etc.)
- Effectively operate typical office equipment (telephone, computer, fax machine, copier, mail machine, etc.)
- Sensitivity to different cultural, socio-economic and age groups.
Physical Requirements and Environmental Conditions:
- Tasks involve sitting, standing, walking, kneeling, bending, crouching, reaching and performing other physical requirements commensurate with demands of the position, specifically conducting home visits.
- Sedentary work which involves sitting most of the time.
- Must be able to speak (expressing or exchanging ideas by means of spoken words)
- Must be able to hear (hearing aids acceptable)
- Close visual acuity to perform activities such as viewing a computer terminal, excessive reading, and preparing and analyzing data and figures (corrective devices acceptable).
- The worker is not substantially exposed to adverse environmental conditions (typical office work).