Consumer Access Specialist- Physical Therapy

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from

Day One:

Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100%

Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule:

Full time

Shift:

Day (United States of America)

Address:

485

Memorial Dr City:

Manchester State:

Kentucky Postal Code:

40962

Job Description:

Shift:

Full Time, Day, Monday

• Thursday 8a
• 5p; Friday 8a
• 2:30p Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed.

Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans. Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information. Contacts insurance companies to verify eligibility and benefits and obtains pre-authorizations within established timeframes. Registers patients for all services, ensuring accuracy and minimizing duplication of medical records.

Knowledge, Skills, and Abilities:

Mature judgement in dealing with patients, physicians, and insurance representatives Working knowledge of Microsoft programs and familiarity with database programs Adheres to government guidelines such as CMS, EMTALA, and HIPAA and corporate policies Understanding of HIPAA privacy rules and ability to use discretion when discussing patient-related information that is confidential in nature as needed to perform duties Advanced understanding of insurance knowledge and benefits Advanced understanding of hospital electronic medical report (EMR) system

Education:

Associate Preferred High School Grad or Equiv Required Work Experience:

1+ customer service Preferred 1+ relevant healthcare Preferred 1+ revenue cycle

Preferred Licenses and Certifications:

Certified Healthcare Access Associate (CHAA) Preferred Certified Revenue Cycle Rep (CRCR)

Preferred Pay Range:

$15.77

• $25.

23 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.