Insurance Specialist 1/2

Insurance Specialist 1/2 Insurance-Commissioner of Insurance Baton Rouge, LA Job Details $2,922 - $5,734 a month 18 hours ago Benefits Paid holidays Parental leave Qualifications Personal service client interaction documentation Medicare Professional ethics Community health education Collaborating with government agencies Research Mid-level Working with seniors Patient financial aid assistance Administrative experience Community health outreach campaigns Medicaid health insurance Expense reports Bachelor's degree Insurance regulation Medicare regulations Decision making Older adults Centers for Medicare and Medicaid Services (CMS) Risk management Welfare benefit application assistance Collaboration with community partners Data interpretation Medicaid regulations Medicaid 1 year Training Continuous process improvement (CPI) Communication skills Law enforcement Full Job Description Salary $2,922.00 - $5,734.00 Monthly Location Baton Rouge, LA Job Type Classified Job Number

LDI-2026-27

Department Insurance-Commissioner of Insurance Opening Date 06/10/2026 Closing Date 6/17/2026 11:59 PM Central About this Job The mission of the Department of Insurance is to enforce the insurance laws and regulations of the state impartially, honestly and expeditiously. The Louisiana Department of Insurance is seeking an Insurance Specialist 1/2 to join the Office of Consumer Advocacy & Diversity/SHIP Division. This division administers the Senior Health Insurance Information Program (SHIP) and plays an important role in assisting Medicare beneficiaries, caregivers, and the public by providing unbiased information, counseling, and outreach related to Medicare coverage and benefits. In this position, you'll research Medicare policies and federal regulations, provide counseling and outreach, and assist individuals with Medicare-related programs. If you enjoy helping others, interpreting regulations, and contributing to services that support Louisiana's senior population, we encourage you to apply. The ideal candidate possesses the following competencies:

Core Competencies:

Communicating Effectively:

The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Demonstrating Accountability:

The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Thinking Critically:

The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

Preferred Competencies:

Accepting Direction:

The ability to be open and willing to follow guidance or instructions. Acting with

Ethics and Integrity:

The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.

Championing Continuous Improvement:

The ability to promote and implement ongoing enhancements in processes, products, services, or organizational culture.

Displaying Expertise:

The ability to demonstrate specialized knowledge, skills, and experience to apply subject-matter expertise in diverse and evolving contexts.

Making Accurate Judgments:

The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

Managing Risks:

The ability to identify risks and take action to reduce their likelihood or impact in order to protect people, resources, and long-term goals.

Using Data:

The ability to collect, analyze, and use data to generate insights and inform decisions. Minimum Qualifications Three years of experience in insurance, administrative services, investigations, or law enforcement; OR Six years of full-time work experience in any field; OR A bachelor's degree.

EXPERIENCE SUBSTITUTION

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information Job Duties:

As an Insurance Specialist 1/2 in the Office of Consumer Advocacy & Diversity/SHIP Division you will/may: Provide counseling and education to Medicare beneficiaries regarding Medicare coverage options, including Parts A, B, C, and D, as well as supplemental coverage. Assist individuals with enrollment in Medicare, prescription drug plans, and Medicare assistance programs. Research Medicare policies, federal regulations, and related programs such as Medicaid and Social Security to provide accurate guidance. Communicate with beneficiaries through one-on-one counseling, telephone, written correspondence, and group presentations. Conduct outreach presentations, participate in health fairs, and support community education efforts throughout the state. Collaborate with nonprofit organizations, community partners, and government agencies to expand program outreach and services. Maintain up-to-date knowledge of Medicare, Medicaid, and Social Security programs and policy changes. Document client interactions and services provided in required reporting systems and maintain accurate records. Prepare travel authorizations, expense reports, and required documentation for outreach activities. Participate in training initiatives, including "train-the-trainer" efforts for SHIP counselors.

Position-Specific Details:

Appointment Type:

Position will be filled as a 4 year

Job Appointment or Probational Appointment Career Progression:

This position may be filled as an Insurance Specialist 1 or 2, depending on the qualifications of the selected candidate.

Location:

Office of Consumer Advocacy & Diversity/SHIP Division Compensation:

The salary will be determined based on qualifications and experience within the established pay range.

How To Apply:

NO CIVIL SERVICE

exam is required to be considered for this vacancy. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact: Dr. Phillip Donagriche Human Resources Division Louisiana Department of Insurance P.O. Box 94214 Baton Rouge, LA 70804 Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave - Up to six weeks paid parental leave More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave - State employees receive the following paid holidays each year: New Year's Day Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day. •Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): Louisiana State Employees Retirement System (www.lasersonline.org ). LASERS has provided this video to give you more detailed information about their system Teacher's Retirement System of Louisiana (www.trsl.org), Louisiana School Employees Retirement System (www.lsers.net), among others