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Client Enrollment Associate
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ALG Telecom Solutions
New Bedford, MA (In Person)
$55,000 Salary, Full-Time
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Job Description
Client Enrollment Associate ALG Telecom Solutions New Bedford, MA Job Details Full-time $50,000 - $60,000 a year 1 day ago Qualifications Customer follow-ups Customer records maintenance Customer communication Client onboarding Promoting products Client rapport building Client inquiry handling High school diploma or GED Client retention Activity sales targets Providing product information Communication skills Sales follow-up Consultative selling Entry level Technology sales Customer data entry Full Job Description ALG Telecom Solutions, a sales and development firm, is looking for a full-time Client Enrollment Associate to help clients transform their internet experience with Verizon FiOS. The Client Enrollment Associate combines sales expertise with a personal approach to explain fiber-optic advantages, compare plans, and guide clients through enrollment. As a Client Enrollment Associate, you will start with an immersive training experience that focuses on the unmatched quality of Verizon FiOS. We train you to lead sales discussions that translate high-speed technology into simple explanations. The Client Enrollment Associate will then master the enrollment process, learning how to walk clients through their options without using confusing tech talk. Role Responsibilities for a Client Enrollment Associate Guide clients through simple Verizon FiOS enrollment steps, creating natural openings for consultative sales conversations about faster home internet and TV. Help clients enroll with confidence by explaining FiOS benefits in everyday language, making sales discussions helpful. Walk clients through seamless enrollment paperwork with patience, reinforcing sales messages about fiber reliability and entertainment value. Support clients from initial interest to completed enrollment, building trust that opens doors to future sales opportunities for FiOS upgrades. Maintain accurate enrollment records and thoughtful follow-ups, enabling smooth experiences that strengthen loyalty and support sustainable sales growth. Keep every enrollment interaction clear, ensuring FiOS conversations are supportive while advancing sales goals for connectivity. What You'll Gain as a Client Enrollment Associate Learn how to manage enrollment timelines while staying organized and detail-focused. Build confidence in handling high-volume enrollment activity with consistency. Improve your ability to create a smooth and stress-free enrollment experience. Strengthen follow-up skills to ensure every enrollment is completed accurately. Qualities of a Client Enrollment Associate A high school diploma or GED is preferred. Goal-driven approach to consistently meet or exceed enrollment and sales targets. Clear verbal and written communication to explain services and enrollment steps. Active listening to understand client needs and concerns.