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Access Specialist
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Tenet Healthcare
Detroit, MI (In Person)
Full-Time
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Job Description
Access Specialist
Benefits StatementAt Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job
Notifies and educates patients about financial liabilities (co-payments, deductibles or required deposits and payment plans) and collects the liability when applicable while employing proper patient liability collection techniques.
Post payments and maintain/reconcile cash drawer. Responsible for duties in support of departmental efficiencies including but not limited to collaborating with various departments in process and operational excellence.
Participates in patient access team in department huddles and report out on Methods, Equipment, Supplies, and Staffing (MESS). Responsible for continuing self-education regarding payer requirements and third party regulations under limited guidance and assistance of department management. Maintains positive customer service at all times, refine and clarify referring unresolved issues to appropriate supervisor.
Facility StatementChildren's Hospital of Michigan is an international leader in pediatric and adolescent medicine. Surgical services include general, thoracic, reconstructive and cardiovascular. Imaging technology designed specifically for children provides advanced diagnostic services including Positron Emission Tomography (PET) and MRI. The Children's Hospital of Michigan Emergency Department is a verified Level 1 Pediatric Trauma Center and dedicated pediatric burn center. Experts in pediatric critical care, rehabilitation, and neonatal and perinatal medicine provide care for thousands of children every year at Children's Hospital of Michigan, Children's Hospital of Michigan
Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information.
- 2606001947
Description :
DMC Children's Hospital of Michigan is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.Benefits StatementAt Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job
- we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off (PTO)
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
Note:
Eligibility for benefits may vary by location and is determined by employment statusJob SummaryBe the system navigator and point of contact for patients and families regarding their appointments and authorizations for treatment. Assigns patient rooms, reconcile schedules, follow-up with patients to reschedule or coordinate appointments. Obtains insurance, medical, and demographic data and verifies insurance coverage and benefit levels with third-party payors. Ensure accurate and correct insurance verification and authorizations have been obtained and work with physician offices and third party payors to obtain referrals/authorizations for scheduled & unscheduled services as needed and secure inpatient visit notification to payors. Follow-up on bill holds to resolve in a timely manner. Thoroughly explains and secures Hospital and patient legal forms (i.e. Advance Directives, Conditions of Services, Consent for Treatment, EMTALA, Patient Responsibility, etc). Scan protected health information and forms into EMR and/or related systems.Notifies and educates patients about financial liabilities (co-payments, deductibles or required deposits and payment plans) and collects the liability when applicable while employing proper patient liability collection techniques.
Post payments and maintain/reconcile cash drawer. Responsible for duties in support of departmental efficiencies including but not limited to collaborating with various departments in process and operational excellence.
Participates in patient access team in department huddles and report out on Methods, Equipment, Supplies, and Staffing (MESS). Responsible for continuing self-education regarding payer requirements and third party regulations under limited guidance and assistance of department management. Maintains positive customer service at all times, refine and clarify referring unresolved issues to appropriate supervisor.
Qualifications :
1. High school diploma, associate degree in related area preferred.2. Three or more years prior work experience in patient access, hospital registration, health insurance or related area.3.Two or more years prior experience in Customer Service or related call center environment preferred. 4. Advanced knowledge of third party payers requirements, reimbursements and copayments/deductible collections etc. 5. Course in medical terminology required.Facility StatementChildren's Hospital of Michigan is an international leader in pediatric and adolescent medicine. Surgical services include general, thoracic, reconstructive and cardiovascular. Imaging technology designed specifically for children provides advanced diagnostic services including Positron Emission Tomography (PET) and MRI. The Children's Hospital of Michigan Emergency Department is a verified Level 1 Pediatric Trauma Center and dedicated pediatric burn center. Experts in pediatric critical care, rehabilitation, and neonatal and perinatal medicine provide care for thousands of children every year at Children's Hospital of Michigan, Children's Hospital of Michigan
- Troy and six ambulatory sites.
Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify:
http://www.uscis.gov/e-verify The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulationsOnline:
https://nlx.jobsyn.org/2c77f5a3cd7f42b78c399e288a663bbc151 How toApply Apply Now Organization Profile Employer Name:
Direct Employers Address:
9002 N. Purdue Rd. Address Line 2: Suite 100City:
Indianapolis State/Province/Region:
Indiana Zip/Postal Code:
46268Description:
DirectEmployers Association is a nonprofit HR consortium of leading global employers formed to improve labor market efficiency through the sharing of best practices, research and the development of technology. In accordance with its Corporate By-Laws, the business and affairs of the Association are managed by a Board of Directors consisting of member company representatives. Daily operations are managed by an Executive Director and operations staff at the direction of the President and Board of Directors. Officers are elected and goals and objectives are determined by member employers at DirectEmployers Association's annual meeting scheduled in the fourth quarter of each year. Job Summary Organization Tenet Healthcare Employer Website Location Detroit, MI 48208 Job Code Number 390466193 Positions Available 1 Expiration Date 7/24/2026 O- NET Code 43-4051.03 O
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