Patient Intake Specialist

• Adecco Healthcare & Life Sciences
• is assisting our client with hiring a
• Patient Intake Specialist
• in •Grand Rapids, MI•.

This role is in person / onsite. Please read below and apply with an updated resume for consideration.

• Location:

• Grand Rapids

MI 49548

• Type:

• Three-month contract to hire opportunity!

• Schedule:

• 8 am to 5 pm Monday - Friday

• Pay:

• $18.00 to $19.00 an hour
• Responsibilities of the

Patient Intake Specialist:

• Makes all outgoing calls according to team guidelines and telemarketing regulations.
• Answers all incoming calls within team guidelines (e.g., speed to answer, call quality, etc.). These calls may be monitored.
• Gathers and/or confirms all intake survey information necessary to move forward with the process.
• Demonstrates high quality in calls and documentation of patient records (e.g., outcomes, notes, action dates, etc.). Records may be audited.
• Promotes a great impression for the organization with the client (e.g., provides education on the product, explains the process, sets expectations, etc.)
• Completes the minimum quality Intakes per day based on the assignment given.
• Makes/takes a minimum of 100+ outgoing/incoming calls daily.
• Spends 80+% of the day on the phone.
• Stays abreast of all product information and company/departmental policies and procedures.
• Qualifications of the

Patient Intake Specialist:

• High School Diploma or equivalent.
• 1-2 years Client Services experience.
• Excellent communication skills.
• Ability to deal effectively with the public and fellow employees.
• Professional and friendly telephone manner, good listening skills.
• Excellent time management skills.
• Computer proficiency in a Windows environment, with focus on data entry.
• Strong organizational skills.
• Why work for Adecco?
• Weekly Pay
• 401(k) Plan
• Skills Training
• Excellent medical, dental, and vision benefits Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan.

Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

• IMPORTANT

• This job is being recruited for by Adecco's Healthcare and Life Science division, not your local Adecco Branch Office.

For opportunities available at Adecco Healthcare and Life Sciences go to https://www.adecco.com/en-us/employers/industries/healthcare-life-sciences Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.adeccousa.com/candidate-privacy/ . The Company will consider qualified applicants with arrest and conviction record

• Pay Details:

• $18.

00 to $19.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance

• Massachusetts Candidates Only:

• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

An employer who violates this law shall be subject to criminal penalties and civil liability.