Nonexempt Designated in Connect 700 Program for Applicants with
Disabilities:
Yes The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of MNIT's Human and Social Digital Services (HSDS) team, which supports agency teams at these state agencies: Department of Human Services (DHS), MNsure, the Department of Children, Youth, and Families (DCYF), and Direct Care and Treatment (DCT). The
MNIT HSDS
team combines development and IT operations with a DevOps approach to ensure the reliable and efficient delivery of critical technology systems that serve counties, families, and individuals across Minnesota. Job Summary We will be filling two vacancies from this one posting. All applicants will be considered for both vacancies. As an Access Management Specialist 3, you will analyze, implement, and maintain information security administrative and technical strategies and mechanisms that protect enterprise systems and safeguard client privacy. Identify and recommend corrective actions and enhancements to comply with the policies and standards of Minnesota IT Services (MNIT Services), MNIT Human and Social Digital Services (MNIT HSDS), Department of Human Services (DHS), MNsure, Department of Children, Youth, and Families (DCYF) and their associated state law, federal law, and professional industry standards. Maintain multiple security databases and management reports, assist with audits, provide statewide user and security liaison (Ex. State, County, Tribes, Managed Care Organizations (MCOs), Consultation Service Providers (CSP), Volunteer Organizations (VOLAGs), etc.) support in maintaining access and compliance. To participate in a variety of projects on behalf of MNIT and the agencies we serve in support of their efforts to serve Minnesotans in need. This position is telework eligible for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles of less from the primary work location to be eligible for telework. Telework arrangements and policy updates may be adjusted based on business needs. Qualifications Minimum Qualifications To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here : Position requires a minimum of three (3) years of IT related experience involving responsibilities that support secure user access, uphold security standards, and ensure proper authorization across systems.
Experience must include:
Managing user identities and access control, such as ACF2, mainframe security tools, Active Directory, UNIX authentication, or other identity management solutions. Applying information security policies and technology standards, including supporting compliance with state or federal requirements and assisting with risk or business analysis. Providing technical support for user and workplace technologies, such as configuring or troubleshooting desktops/laptops, supporting applications, or working in a helpdesk/service desk environment. Ability to analyze and resolve technical issues independently, including gathering relevant information, researching solutions, collaborating with teammates across differing technical areas, and determining shortterm or longterm resolutions. Demonstrated ability to manage workload in a fast-paced or complex environment, prioritize multiple competing demands, distinguish urgent vs. noncritical issues, and communicate effectively with customers and team members. Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding. Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences. Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master's degree for eighteen (18) months of experience; a bachelor's degree for one (1) year; and an associate's degree for six (6) months. Preferred Qualifications Experience using ServiceNow or similar IT service management tools, including ticketing systems for tracking and resolving customer requests. Knowledge of DHS systems, their interdependencies with MNIT Services, and general understanding of county agency functions, procedures, authorities, and responsibilities. Experience or knowledge of applications used by health and human service agencies across Minnesota, including understanding of applicable health and human services laws. Broad understanding of information security concepts, principles, and risk management, including familiarity with the Information Security Common Body of Knowledge and other recognized security frameworks. Experience training, presenting, or communicating technical information to large groups with diverse levels of subject matter knowledge. Relevant information security certifications, such as CISSP, CISA, MSCE, BCP, CNE, or other widely accepted industry credentials. Ability to collaborate effectively with business partners and technical teams, demonstrating strong communication, problem-solving, and customer service orientation across varied organizational areas. Additional Requirements It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following: SEMA4 Records Check (applies to current and past state employees only) Criminal History Check Reference Check Social Security and Address Verification Education Verification Other legally required checks Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including
F-1 STEM OPT
extensions, and cannot complete Form I-983 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application. Application Details How to Apply Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers. Contact If you have questions about this position, contact Human Resources at workwithmnit@state.mn.us. Connect 700 Program To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Human Resources at workwithmnit@state.mn.us. Veterans To be considered for any Veteran's Status , you MUST indicate this on your application.
RECENTLY SEPARATED VETERANS
(RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview.
You must:
Meet all Minimum Qualifications identified in this posting. Meet all of the RSV criteria. Submit a copy of your DD-214 form by the closing date to: workwithmnit@state.mn.us.
CERTAIN DISABLED VETERANS
Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if you: Meet service requirements and have a verified service-connected disability rating of at least 30%. Provide qualifying documentation verifying the disability. Meet all Minimum Qualifications identified in this posting. You must submit all documentation by the closing date to: workwithmnit@state.mn.us.
Current State Employees Bidders:
This vacancy is open for bids and all qualified applicants simultaneously. This vacancy will be filled in accordance with applicable union contract provisions. Current employees of Minnesota IT Services who are currently in an Information Technology Specialist 3/IS Planning position and who are eligible to bid and apply within the seven (7) day bidding period will be considered prior to filling the position via other means.
Current State Employees:
Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office. About Minnesota IT Services Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT. Working together to improve the state we love. What do Minnesota's State employees have in common? A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support to help you reach your career goals: Training, classes, and professional development Tuition reimbursement Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov) Employee Assistance Program (EAP) for work/life support: A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the
EAP:
mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services:
Chore services, home repair, trip planning, child/elder care Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
