Enrollment Specialist

Enrollment Specialist Location:

Montgomery City, MO - Clinic (On-Site)

Job Type:

Full-time Compensation:

$18.76/hour to start, commensurate with experience |

Benefits Eligible About Us:

At the Arthur Center, we inspire community health and wellness by meeting people where they are and supporting whole-person well-being. Our mission is to empower individuals and families to build healthier, more fulfilling lives - so they can invest their time, talents, and resources into truly living. As a community health center, our impact is driven by the dedication of over 200 staff members who work together to provide compassionate care, evidence-based services, and meaningful support. Every day, our team helps strengthen the communities we serve by providing and improving access to medical, dental, and behavioral health care, fostering resilience, and promoting long-term wellness.

Position Summary:

Arthur Center is looking for an Enrollment Specialist who wants to do meaningful work that opens doors for people in our community. In this role, you will assess client financial needs and guide them through the Medicaid and Marketplace enrollment process, as well as sliding fee applications - connecting individuals and families to the care and coverage they need. If you are someone who thrives on problem-solving, values building genuine relationships, and is passionate about helping people navigate complex systems with dignity, we want to hear from you. Key Tasks and Responsibilities Client Enrollment & Financial Assessment Meet with clients in person to conduct financial assessments and identify the most appropriate coverage and assistance options Complete sliding fee applications and all required financial assistance program documentation Assist clients with Medicaid applications across a range of coverage categories, including Presumptive Eligibility, Aged/Blind/Disabled, Adult Expansion Group, Former Foster Youth, and Families Support clients with complex Medicaid cases, including providing authorized representation to the Family Support Division Assist clients with Marketplace applications and help them understand their options Update and maintain records of all financial assistance programs as directed; ensure protected health information always remains confidential Scheduling & Care Coordination Obtain client demographic information and create new charts within the Electronic Health Record (EHR) system Schedule appointments for all new clients and coordinate initial behavioral health appointments in accordance with Open Access policies Return client phone calls in a timely manner and coordinate with providers across multiple departments to support continuity of care Compliance & Reporting Submit weekly reports on time per Centers for Medicare & Medicaid Services (CMS) reporting regulations Attend required weekly Navigator meetings per the Certified Application Counselor Designated Organization agreement Attend the yearly CMS conference as required by the Certified Application Counselor and Navigator Designated Organization agreement Complete all weekly MAC assignments and perform other duties as assigned Community Outreach Attend and staff booths at outreach events throughout the community Represent Arthur Center's mission and values in all community interactions with professionalism and genuine care

Skills and Attributes:

A genuine team player who contributes to a positive, collaborative work environment Proficient with basic computer skills and comfortable documenting in electronic medical records Strong verbal and written communication skills with the ability to explain complex information clearly Ability to work independently, prioritize competing tasks, and manage time effectively Critical thinking skills and sound judgment in navigating complex client situations General understanding of mental health, and of Medicaid, Marketplace, and insurance benefits Ability to sit for extended periods and work effectively in a clinical office setting

Required Qualifications:

High School diploma required

Preferred:

Bachelor's Degree in Social Work Minimum of two years of experience in a clinical office setting required Experience with Medicaid and Marketplace enrollment preferred, but not required Top benefits or perks: As an employee at Arthur Center, you'll enjoy: Collaborative work environment Competitive pay Starting pay of $18.76/hour, with growth potential commensurate with your experience.

Comprehensive benefits package including:

Medical (HSA option) Dental Vision Life insurance 401(k) with up to 6% company match 9 paid holidays Generous PTO Apply Today Ready to make a meaningful impact in your community? to join a team that values excellence, compassion, and collaboration.