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Job Description
Job Summary
Why you'll love this position The Family Support Division (FSD) is seeking Benefit Program Technicians for the Constituent Services Unit (CSU) within Income Maintenance. These positions will be located in the Christian County Customer Service Center based at 4715 N Towne Center Drive, Ozark, MO. Responsibilities
What you'll do As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. Qualifications
All you need for success In order to succeed in this role, you must have a High School diploma or equivalent and at least four years of customer service experience OR have a Bachelor's Degree.
To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).
Recruitment Area:
Accepting applications from all qualified applicants. The State of Missouri is an equal opportunity employer. Job Details
More reasons to love this position The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage.
Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.
Contact Details
If you have questions or require any accommodations to participate in the application or interview process please contact: FSD.
Personnel@dss.mo.gov The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.