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Eligibility Specialist II Medicaid

Job

Catawba County Government

Hickory, NC (In Person)

$67,943 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/30/2026

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Job Description

JOB Catawba County Social Services is currently hiring for multiple Eligibility Specialist II positions in Medicaid. If you are a self-motivated, organized person who excels at multitasking in a fast-paced office setting, Catawba County Social Services wants you on our team.
Additional Information:
Salary is negotiable for applicants who are fully qualified. (1 year or more of Income Maintenance experience in Medicaid or Food and Nutrition Services eligibility) Applicants must possess 1 year of experience in income maintenance eligibility (IMC) in a Department of Social Services in order to be fully qualified. However, trainees may be accepted. Trainee pay is $44,366.96 per year.
EXAMPLE OF DUTIES
Determine eligibility for programs by interviewing clients, researching, verifying information, and gathering data from citizens applying for assistance Interpret State and Federal guidelines and determine how they apply to each individual situation Educate clients about program rules, change reporting requirements, and available services Process assistance applications accurately and efficiently while maintaining quality and timeliness Manage an ongoing caseload by completing eligibility re-determinations and responding to changes under strict deadlines Refer clients to other social services programs and community services Enter and manage information accurately within complex computer systems
SUPPLEMENTAL INFORMATION
Ability to self-initiate, with strong organizational and multi-tasking skills Excellent interpersonal skills, patience, and flexibility in working with diverse populations Strong computer skills with the ability to navigate complex software systems, including excellent typing and keyboarding skills Ability to learn and work quickly, combined with a strong desire to succeed Analytical skills to read, interpret, and apply complex rules and regulations