Revenue Cycle Specialist

Location:

Norristown, PA Schedule:

Full-time | 37.5 hours/week Monday through Friday 9 am - 5 pm. About Central Behavioral Health Central Behavioral Health is a nonprofit organization that has proudly served the Montgomery County community for over 75 years. We provide outpatient and community-based behavioral health services for individuals of all ages, empowering people to overcome behavioral health challenges and lead fulfilling, healthy lives. Our commitment to compassionate, accessible, and high-quality care is reflected in the work of our dedicated team. At Central, employees play an essential role in supporting individuals on their recovery journey while contributing to a collaborative, mission-driven organization that values compassion, integrity, respect, collaboration, accessibility, and excellence. About the TIP Facilitator Role Central Behavioral Health is seeking a detail-oriented Revenue Cycle Specialist to support the daily operations of our Revenue Cycle Department. This position plays a vital role in ensuring accurate client registration, insurance verification, payment processing, and revenue cycle support activities while serving as a resource for electronic health record (EHR) and billing system workflows. The ideal candidate is organized, customer-service focused, comfortable working with healthcare technology, and able to manage multiple priorities in a fast-paced behavioral health environment.. ✨ Benefits & Perks Health & Wellness Medical, Dental, and Vision Insurance No-Cost Life Insurance Short-Term and Long-Term Disability Expanded Employee Assistance Program (EAP) Identity Theft Protection Travel Assistance Services Financial Security 401K Retirement Plan Ancillary Voluntary Benefits Public Student Loan Forgiveness Program (PSLF) Eligible Employer Employee Discount Programs Time Off & Flexibility Starts at 27 days of PTO annually (vacation & sick time): pro-rated based on hire date 7 Paid Holidays + Up to 2 Floating Holidays Additional days awarded with tenure Professional Growth Tuition Reimbursement Ongoing Professional Development Employee Referral Bonus Program Eligibility requirements may apply Responsibilities Process cash receipts and deposits accurately and in a timely manner. Post client and payer payments within the billing system. Perform insurance eligibility verification and benefit checks. Review new client registrations for completeness and accuracy. Conduct intake scrubs to ensure required documentation, consents, and signatures have been obtained. Maintain county authorization information, including MHX numbers and related documentation. Generate and distribute client invoices and statements. Assist with client account inquiries and payment-related questions. Support revenue cycle workflows to ensure accurate and timely reimbursement. Serve as a departmental superuser for the Electronic Health Record (EHR) and billing software systems. Provide basic user support and troubleshooting assistance to staff. Assist with training and onboarding staff on EHR and billing system workflows. Monitor data quality and identify registration or documentation issues. Collaborate with clinical, intake, and billing staff to resolve workflow concerns. Participate in department meetings and process improvement initiatives. Qualifications Education & Experience High school diploma or equivalent.

Preferred :

Associate's or Bachelor's degree in Healthcare Administration, Business Administration, or a related field

Preferred:

Experience working in healthcare, behavioral health, medical office administration, or revenue cycle support.

Preferred:

Familiarity with electronic health record (EHR) systems.

Preferred:

Experience with insurance verification, payment posting, registration, scheduling, or billing support functions. Skills Ability to work both as part of a team and autonomously. Excellent attention to detail, organizational skills, and time management abilities. Strong customer Service skills Problem-solving and analytical skills. Strong computer and data-entry skills Effective written and verbal communication skills. Ability to manage multiple priorities and deadlines Ability to learn and navigate healthcare software systems. Commitment to accuracy and continuous process improvement. Clearances In accordance with state regulations, all prospective new employees/contractors must provide originals for photocopying of the following before starting: All clearances must be within 3 years of hire date. PA Criminal Background Check PA Child Abuse Clearance DHS FBI Fingerprint Background Check Central Behavioral Health is an Equal Opportunity Employer and Care Provider.