Enrollment Assistant (Part-Time)

NATURE OF JOB

: Under the general supervision of their Campus Director with shared responsibilities with the campus Enrollment Specialist, this position is primarily responsible for driving new student interest through external community outreach and recruitment. The Enrollment Assistant serves as the "face of the school" at local events while providing essential clerical support on site to ensure the smooth processing of student enrollment documents and files Additionally, the candidate will build strong relationships with current and prospective students, provide tours of campus, and assist the campus director with other duties as assigned. The candidate must have strong interpersonal skills (i.e. high emotional intelligence); be highly organized and thorough; and provide professional and prompt follow up with students, parents, community partners, and IHSS management regarding action items and/or questions. The candidate must have strong writing skills, be comfortable utilizing technology, and project professionalism. The candidate will routinely be exposed to highly confidential information and must be able to obtain and distribute information discreetly.

DUTIES AND RESPONSIBILITIES

:

External Outreach & Recruitment :

Identify and attend community events, career fairs, and local gatherings to recruit prospective students and families. Distribute marketing materials and flyers within the community to increase brand awareness for Invictus High School System (IHSS). Conduct initial outreach and follow-up with prospective leads via phone, text messaging, social media, email, and scheduled appointments. Assist in conducting on-campus tours and hosting events for families discovered through outreach efforts.

Clerical & Administrative Support :

Support Enrollment Specialists in maintaining the thoroughness and accuracy of confidential student enrollment files. Triage incoming phone calls and emails, directing requests for information to the appropriate contact. Assist families with the initial steps of the application process, answering general questions regarding school programs and operation. Perform routine office duties, such as ordering supplies and preparing enrollment packets.

Engagement & Professionalism :

Project a professional image and provide outstanding customer service to all IHSS stakeholders. Maintain cooperative working relationships with staff, students, and community partners. Willingness to work flexible hours, including evenings and weekends, to accommodate recruitment events. Other duties as assigned.

QUALIFICATIONS

: High School Diploma or equivalent, with some college preferred in English, Business Administration, Education, or equivalent; At least one (1) year of experience in customer service, sales, or community organizing; previous experience in recruiting or public outreach is beneficial; Strong interpersonal "people" skills, ability to clearly and concisely communicate with diverse internal and external audiences; Highly organized and experienced in setting priorities as necessary to manage a heavy workload; Experience with Microsoft and Google Suite of office products: word-processing, spreadsheets, power point presentations and email; Ability to work outside of the traditional work hours, including but not limited nights, weekends, and while away from the office.

SALARY :

Commensurate with qualifications and experience.

TO APPLY

: Send cover letter, and resume to Employment@InvictusHigh.org

POSITION WILL REMAIN OPEN UNTIL THE CORRECT CANDIDATE HAS BEEN SELECTED.

Pay:

$20.00 per hour Ability to

Commute:

Parma Heights, OH (Preferred)

Work Location:

Hybrid remote in Parma Heights, OH