Enrollment Technician II

Prev Enrollment Technician II#26-03902 Reston, VA Fully Remote Job Description Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title:

Enrollment Technician II.

Location:

Reston, VA.

Description:

Purpose:

The Enrollment Technician II is responsible for ensuring that members are accurately enrolled into client member enrollment systems in a timely manner, and according to the account contract or service agreement forplex accounts. To aplish this, the associate in this role may interact and coordinate activity with key client account contacts, subscribers, client Sales, Underwriting, Finance, and Information Technology associates, as well as associates aligned to the Account Installation Division of other Client Plans. Essential functions: 70% Enroll subscribers and dependents for all lines of business as requested via fax, U.S. mail, and/or e-mail forplex accounts. Verify enrollment status, make changes to membership records, research and resolve enrollment system discrepancies, process membership terminations, and other forms of enrollment events. Complete monthly reconciliation processes and resolve discrepancies in a timely manner. 20% Coordinate with the Account Installation Team as it pertains to member identification card process to ensure cards are not released until all enrollment updates arepleted and audited. Coordinate with the Billing Technician to ensure that all group enrollments are processed prior to running the monthly bill. 10% May assist with initial training for new hires and training refreshers for experienced hires. Top 5 Required Skills - Data entry, ability to navigate aputer and multiple screens, efficient.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable amodations may be made to enable individuals with disabilities to perform the essential functions.

Preferred Qualifications:

Must be able to work effectively in a team environment, Proficient Must be able to adapt swiftly to multiple and rapidly changing priorities, Proficient Must be able to learn andprehend details of client accounts, process flow diagrams, and health insurance enrollment software, Proficient Must be able to work effectively with large amounts of member enrollment data, paying close attention to detail upon entering data into the appropriate client system, Proficient Must be able to utilize Microsoft Office Suite, especially Excel, Proficient The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs. Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectivelymunicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Education Level:

High School Diploma or GED.

Experience:

3 years' experience in membership enrollment, member services, billing, claims operations, and/or data analysis. Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.