Foster Support Specialist

Foster Support Specialist The Bond Between Minnetonka, MN Job Details Full-time $18 an hour 9 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance Employee discount Professional development assistance Flexible schedule Life insurance Retirement plan Qualifications Google Sheets Google Docs Interpersonal skills Animal behavior Social media platforms Animal care Organizational skills Facebook Gmail Google Calendar Time management

Full Job Description Job Title:

Foster Support Specialist Reporting to:

Foster Logistics Manager Position Type:

Full-time, Paid

• $18 per hour Hours per week: 40/week, weekend availability required

Work Schedule:

Hybrid, 3 scheduled days per week in-office and on-call availability as needed to fulfill job duties.

Join The Bond Between:

Saving lives, inspiring change Our Story At The Bond Between, we believe that relationships are the foundation of a harmonious world. For over 16 years, we've been fostering meaningful connections between people, animals and the community. Our journey began with a simple yet profound realization that the bonds we form with each other and animals are magic. We wake up every morning saying yet to connecting people and animals, caring for them and helping them fill each other's hearts. Our Passion We're passionate about creating a world where people and animals thrive together. Our work is guided by a deep understanding of the interconnectedness and interdependence of all living beings and a commitment to nurturing those relationships. Our Vision Imagine a world where every person has a supportive community, every animal has a loving home, and every connection is filled with compassion and understanding. This is the world we're building at The Bond Between. We envision a world where the bonds between people and animals are free of threats, barriers and limits. We do this by supporting and creating communities that nourish the bonds between people and animals.

Purpose:

The purpose of this position is to provide fosters with a main point of contact and ensure foster satisfaction, offering personalized guidance and support for fosters interested in or already fostering animals.

Responsibilities :

Foster Support:

• Match animals with permanent and temporary fosters to prevent or minimize time spent in the office
• Proactively recruit and connect fosters with animals via internal software, social media, email, in-person and phone
• Connect fosters to resources regarding training, medical needs, internal processes and general animal care
• Proactively communicate with foster families for efficient service delivery
• Address foster inquiries and concerns through email, phone, social media, and in person
• Coordinate pick-up, drop-off, and transfer of foster animals
• Collaborate with team members, clinics, and trainers to assess animal health and behavior
• Coordinate euthanasia as necessary following protocol

Animal Admissions:

• Collaborate with internal team members and external partners to assess and select suitable animals for admission into our Rescue Operations program
• Adhere to medical and behavioral standards and organizational objectives when selecting animals for admission
• Work closely with other team members to ensure successful receipt of all animals entering the foster program

Other Duties:

• Maintain accurate records in Shelterluv and applicable shared documents
• Monitor and engage with fosters on approved social media platforms
• Regularly collaborate with Marketing to create content and help recruit new foster families
• Provide cross-coverage of similar positions within the organization to ensure smooth operation
• Participate in one intake per quarter in a pre-approved designated role
• Collaborate with the Admissions Lead to set quarterly goals and implement improvements
• Maintain professional communication with foster homes, staff members, volunteers and adopters through phone, text, in-person and email communication as appropriate for the situation In addition to the above-listed duties, attendance at department meetings and monthly staff meetings is required.

Additional responsibilities may be assigned by the Admissions Lead or Rescue Logistics Manager consistent with your position, skills and experience.

Required Experience:

• Passion for both animals and people
• Familiarity with various aspects of canine and feline behaviors, including neonatal, pregnant, and nursing animals
• Exceptional verbal and written communication skills
• Strong time management and organizational abilities
• Alignment with the organization's core values (Compassion, Solution Oriented, Open Minded, Service Minded, Reliable)
• Proficiency in Google Suite tools (Gmail, Google Sheets, Google Docs, Google Calendar) and social media platforms, particularly Facebook (a facebook account is required) Desired experience:
• Experience with Shelterluv.
• Basic understanding of positive training techniques.

We strongly encourage individuals from underrepresented groups to apply.

Benefits:

• Paid Time Off
• Retirement Plan
• Flexible Schedule
• Pet-friendly environment (bring your pet to work)
• Medical and Dental
• Healthy Snack room
• Continuing Education
• Parental Leave
• Employee Discount

•

Paid Holidays Join Our Pack:

If you are inspired by our mission, passionate about our values, and eager to make a difference, we welcome you to apply now to become a part of The Bond Between community!

Pay:

$18.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Parental leave Professional development assistance Retirement plan Vision insurance

Work Location:

Hybrid remote in Minnetonka, MN 55345