Intake Specialist and Voting Rights Coordinator

Job Title:

Intake Specialist & Voting Rights Coordinator Location:

606 Walnut St, Ste 2220 Des Moines

IA 50309

Job Type:

Full Time;

Non-Exempt, Job Location :

Disability Rights Iowa Office, full-time in-office position

Opening Date:

May 15, 2026

Closing Date:

For earliest consideration apply by May 29,2026

Start Date:

June 2026

Supervision:

Managing Attorney for

Investigations & Intake and Executive Director Agency Description:

Disability Rights Iowa (DRI) is a well-established, innovative, legally based non-profit organization dedicated to advancing the rights of Iowans with disabilities. DRI is the federally mandated Protection and Advocacy agency (P&A) for individuals with disabilities in Iowa. DRI works to achieve equality and justice for people with disabilities through quality representation, advocacy, investigations of abuse and neglect, peer/self-advocacy services, community partnerships, regulatory advocacy work, education, and outreach. DRI strives to pursue litigation and advocacy that addresses current pressing needs of the Disability Community, proactively identities future needs and constructs innovative solutions that continue to expand the human and legal rights of individuals with disabilities. DRI's legal work includes individual and impact litigation. For more information, go to www.driowa.org.

Salary/Benefits:

Current salary $45,000 per year. DRI offers a comprehensive benefit plan for eligible employees. Benefits include health insurance, dental insurance, basic life, short-term and long-term disability insurance, a 403(b)-retirement plan, and flexible spending accounts. Flexible spending accounts feature reimbursement for both medical and dependent care

Time-off:

DRI offers generous holiday time off, paid sick time and vacation accrual package to full-time employees.

Job Description:

The Intake Specialist and Voting Rights Coordinator job responsibilities will be evenly divided between the tasks of both roles. While working as the Intake Specialist, this person will be part of the Intake Team responsible for handling all initial requests for assistance received by DRI. An Intake Specialist works to process all requests, including conducting initial screening for eligibility, providing Information and Referral, and opening cases when approved by the Intake Team. While working as the Voting Rights Coordinator, this person will be responsible for organizing and leading DRI's Voting Rights Advocacy. This consists of providing information, technical assistance, outreach, and training to promote the full participation of Iowans with disabilities in the electoral process, including registering to vote, casting a vote, and accessing polling places.

Job Responsibilities Intake Specialist:

1. Interviews individuals who are requesting assistance from DRI by phone, email or in-person, to obtain basic information. 2. Gathers and analyzes relevant information to determine nature of the problem and desired resolution. 3. Prepares summary of initial facts for full review/consideration by the Intake Team. 4. Participates in weekly Intake Team meetings to process all requests for assistance. 5. Provides information and referral assistance to callers when the issue and/or caller are not eligible for full intake. 6. Provides information and self-advocacy assistance, as assigned by the Managing Attorney for Investigations and Intake. 7. Maintains a database on callers and requests for services. 8. Ability to deal with individuals who are in crisis or in stressful situations. 9. Maintains an accurate and up to date resource bank for the agency. 10. Other duties, as assigned.

Job Responsibilities:

Voting Rights Coordinator:

1. Organize, lead, and carry out activities that meet the priorities mandated in the Help America Vote Act ("HAVA") and the Protection and Advocacy for Voter Access ("PAVA") Programs; to promote the full participation of Iowans with disabilities in the electoral process. 2. Work with elected county and state officials and their staff to ensure accessibility of voting locations and equipment and the development of training materials for poll workers. 3. Develop voter education materials. 4. Provide information and referral services under the PAVA program. 5. Conduct community outreach on the voting rights of individuals with disabilities. 6. Participate in state and community committees, councils, and boards; to promote the full participation of individuals with disabilities in the electoral process. 7. Collaborate with other disability agencies to expand voter rights and registration drives. 8. Conduct state-wide PAVA collaboration for yearly National Voters Registration Day. 9. Participate in PAVA trainings through webinars, websites, PAVA blogs, NDRN programs and other community outreach nationally and statewide to stay up-to date; and 10. Other duties as assigned.

Minimum Qualifications:

Bachelor's degree required, preferably in Social Work, Education, Psychology, Rehabilitation Counseling, Disability Studies, or another related field of study; A minimum of three years' experience in customer service or related experience; Strong communications skills; Strong organizational skills; Proficient in use of Microsoft Office Excellent interpersonal, relationship-building and collaboration skills to be able to work with others inside and outside of the organization.

Highly Desirable Qualifications :

1. Prior experience in conducting intakes in a legal office 2. Prior experience in voting rights advocacy 3. Demonstrate understanding of disability rights valuesin daily work (self-determination, person-centered services, informed consent, equal opportunity, independence, and inclusion). Equal Opportunity Employer Disability Rights Iowa is an Equal Opportunities Employer. It is the policy of DRI to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, ethnicity, ancestry, religion, age, sex, gender, sexual orientation, gender identity/expression, pregnancy, medical condition or genetic information, veteran status, national origin, disability, marital or other protected status. DRI is committed to providing reasonable accommodations to qualified individuals with disabilities who are applicants or employees. Applicants interested in seeking reasonable accommodations for the application process please contact Katie Vande Vorde, Operations Director, kvandevorde@driowa.org. How to

Apply:

E-mail cover letter and resume, to: Whitney Driscoll, Managing Attorney for Investigations and Intake, at apply@dri.org No phone calls please.

Pay:

From $45,000.00 per year

Benefits:

Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan

Work Location:

Hybrid remote in Des Moines, IA 50309