Remote Office Support Missouri Residents Only CS Employment Solutions

Temp to Hire Jefferson City, MO 65109 Posted 3 days ago Location Jefferson City, MO 65109 Job Description Position Overview C&S has an immediate opening for a full-time Remote Office Support Specialist . This role supports public assistance programs by gathering, reviewing, and processing eligibility information while providing high-quality customer service in a call center environment. Pay & Schedule $17.00/hour

Training:

Monday-Friday, 8:00 AM - 4:30

PM Post-training:

Monday-Friday, 8:30 AM - 5:00 PM Key Responsibilities Gather, verify, evaluate, and enter social, financial, and medical information into multiple systems Maintain accurate, detailed records of participant interactions Process inquiries and annual reviews in a timely and compliant manner Explain program policies, procedures, and eligibility requirements Handle inbound and outbound calls in a call center environment Refer participants to appropriate community resources when needed Meet or exceed daily performance, accuracy, and quality standards Adapt to changing policies and program requirements Job Requirements High School Diploma or equivalent Strong customer service and communication skills Ability to manage high call volume and multitask effectively Experience with data entry, case management, or eligibility programs preferred Ability to handle sensitive situations with professionalism (fear, hostility, etc.) Basic math and analytical skills for eligibility determinations Comfortable using computers and multiple systems Additional Requirements Must reside in Missouri (required - not negotiable) Must reside 50+ miles from Jefferson City, MO Must have a reliable home office setup suitable for remote work Apply online and/or at 1731 Southridge Drive, Jefferson City. Questions can be directed to 573-635-9295. 110936 #np456 Salary $17/hr. Representative Contact Information Carrie Russell Carrie@csemployment.com Apply online (including resume) and/or at 1731 Southridge Drive, Jefferson City. Questions can be directed to 573-635-9295.