Eligibility Specialist

Job Summary:

The Temporary Eligibility Specialist is responsible for reviewing, verifying, and processing applications and supporting documentation to determine eligibility for services or programs. This role places a strong emphasis on accuracy, compliance, and timely processing, particularly when handling disability-related documentation.

Schedule:

Monday-Friday, 8:30 AM - 5:00

PM Pay Rate:

$15.00/hour

Assignment Type:

Short-term temporary position

Requirements:

Background check required

Key Responsibilities:

Review, analyze, and quality-check disability documentation and other supporting materials for completeness, accuracy, and compliance Determine applicant eligibility based on established guidelines, policies, and regulatory requirements Process applications and maintain detailed, accurate records in internal databases and case management systems Identify discrepancies or missing information and follow up with applicants, healthcare providers, or internal stakeholders as needed Ensure all documentation meets federal, state, and organizational compliance standards Maintain confidentiality of sensitive personal and medical information in accordance with privacy regulations Monitor application status and meet established deadlines and productivity benchmarks Provide clear and professional communication to applicants regarding eligibility status, required documentation, and next steps Collaborate with team members, supervisors, and cross-functional departments to resolve complex cases Assist with audits, reporting, and continuous process improvement initiatives

Qualifications:

High school diploma or equivalent required; associate or bachelor's degree preferred (e.g., social services, healthcare administration, or related field Strong attention to detail with the ability to review complex documentation accurately Knowledge of disability documentation or healthcare-related records is a plus Familiarity with federal and state assistance programs or insurance processes is preferred Excellent organizational and time management skills with the ability to handle multiple cases simultaneously Strong written and verbal communication skills Proficiency in Microsoft Office and data entry systems; experience with case management software is a plus Ability to work independently and as part of a team in a fast-paced environment Strong problem-solving and critical-thinking skills

Pay:

$15.00 per hour

Work Location:

In person