Online Enrollment Advisor

$53,200.00 Per Month Position range in Tarrant County $3,638.00 - $6,211.00 Per Month Online Enrollment Advisor

UNIVERSITY OF TEXAS AT ARLINGTON

Occupation:

Educational, Guidance, and Career Counselors and Advisors

Location:

Arlington, TX - 76019 Positions available: 4 Job #: 16995618

Source:

WorkInTexas

Posted:

03/26/2026

Updated:

03/31/2026

Expires:

03/26/2027

Web Site:

WorkInTexas Onsite /

Remote:

Selection Required

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift

Agency Job ID:

S06630P Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education Bachelor's Degree Experience 24 Month(s) Schedule Full Time Job Type Regular Duration Permanent Employment Shift Day Shift Help for . The Online Enrollment Advisor serves as a primary point of contact for prospective students interested in UTA Online programs, providing timely, accurate, and student-centered guidance throughout the enrollment process. This role manages an active caseload of prospective students, responding to inquiries via phone, email, text, and CRM tools, and supporting individuals from initial inquiry through application and admission. The Online Enrollment Advisor delivers accurate information about online programs and admissions requirements, applies a consultative approach to help students identify appropriate academic pathways, and maintains detailed records in Slate CRM. The position collaborates closely with student success, academic, and marketing partners, operates in a fast-paced, metrics-driven environment, and ensures full compliance with FERPA, university policies, and data-security standards while contributing to institutional enrollment goals..Respond promptly to prospective-student inquiries using phone, email, text, and CRM tools in accordance with service-level standards.

Manage an active caseload of prospective students and guide them from inquiry through application and admission.

Provide accurate and timely information regarding online programs, admissions requirements, and enrollment timelines.

Utilize Customer Relationship Management (CRM) software to document communications, manage follow-up tasks, and maintain accurate student records.

Apply a consultative, student-centered approach to assist students in identifying appropriate academic programs.

Collaborate with student success, academic, and marketing partners to ensure a seamless enrollment experience and effective handoffs.

Monitor performance metrics and adjust outreach strategies to support enrollment goals and improve conversion.

Ensure compliance with FERPA, university policies, and data-security standards in all interactions and recordkeeping.

Participate in training, meetings, and continuous improvement initiatives to remain current on programs, policies, and processes..Bachelor's degree in Education, Counseling, Psychology, Communications or a related field.

Two (2) years of experience in enrollment services, admissions, call-center operations, or high-volume customer engagement OR six (6) years of an equivalent combination of education and experience..Experience in higher-education enrollment, student recruitment, or academic advising. Experience with Slate CRM (or a similar CRM) and proficiency with Microsoft 365 and virtual communication tools.

Familiarity with online program environments and digital communication workflows.