BILINGUAL Attendance and Payment Specialist

BILINGUAL

Attendance and Payment Specialist CornerStone Staffing - 3.8 Dallas, TX Job Details Full-time $18 an hour 16 hours ago Qualifications Spanish Microsoft Outlook Word embeddings English High school diploma or GED Full Job Description Bilingual Attendance and Payment Specialist Dallas, TX (75247) | Onsite

COMPENSATION & SCHEDULE

$18/hour Monday to Friday, 8:00 AM - 5:00 PM W2, Temp to perm Start date:

ASAP ROLE IMPACT

The Attendance and Payments Specialist supports working families by ensuring accurate attendance tracking and timely child care provider payments within the Child Care Assistance program. This role directly impacts access to quality early childhood education by maintaining compliance with state guidelines, resolving payment discrepancies, and delivering responsive customer service to parents and providers across Dallas, Jefferson, Hardin, and Orange counties.

KEY RESPONSIBILITIES

Assist customers via phone, email, and in person with inquiries on attendance, payments, and program compliance Review and reconcile child care attendance submitted by parents and providers Investigate and resolve payment discrepancies using internal case management and state systems Document and escalate noncompliance or excessive absence cases; initiate terminations when necessary Provide technical guidance on attendance tracking tools and procedures

MINIMUM QUALIFICATIONS

2+ years recent data entry or customer service experience High School Diploma or GED (some college preferred) Bilingual in Spanish (required) Proficient in Microsoft Word, Outlook, and standard office hardware In-person interview required

CORE TOOLS & SYSTEMS

Microsoft Word Microsoft Outlook Case management software State attendance/payment systems Office phones and hardware

PREFERRED SKILLS

Strong attention to detail Bilingual communication (Spanish/English) Comfortable working fully onsite By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy #

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