Client Coordinator (Bilingual Preferred)

Coordinator (Bilingual Preferred) Non-Exempt, Full-Time (30 hrs), Safety Sensitive, Minimum Starting Pay $13/hour (Negotiable DOE) Job Summary The coordinator will provide home visits and conduct intake processes with consumers, as well as perform clerical duties in the office. Coordinators will report directly to the office manager and will be responsible for monitoring consumers. Coordinators may be responsible for screening, training, and providing coverage for personal care attendants. Coordinators are generally scheduled to work main office hours (Monday-Thursday, 8am-4pm) and may answer after-hours calls and provide essential coverage to consumers when necessary. This position is Safety Sensitive. Coordinators are responsible for the direct care of consumers. Safety Sensitive positions are those in which performance by a person under the influence of drugs (whether prescribed or not) or alcohol would constitute an immediate or direct threat of injury or death to that person or another. Although medical cannabis may be legal in the state of Texas, safety sensitive positions may not be under the influence of this substance whether prescribed or not. Safety Sensitive positions are subject to reasonable suspicion alcohol/drug screenings for workers who appear to be impaired or may otherwise be in violation of the drug and alcohol policy. Essential Responsibilities 1. Coordinate and provide home visits to consumers on a monthly/quarterly basis or when requested 2. Conduct referral and intake processes with new consumers as required 3. Monitor and provide documentation on consumer safety and general physical health and wellbeing 4. Manage, schedule, and/or attend various meetings 5. Develop plans of care, agendas, action plans, and various documents 6. Update and submit records and gather signatures for documentation and billing purposes 7. Schedule staff; coordinate substitutes and/or provide caregiving duties when necessary 8. Screen, train, and provide feedback to caregivers 9. Quality Assurance; Audit consumer files as well as own work processes 10. Maintain systems (paper/electronic) for tracking consumer/employee information 11. Perform administrative functions such as data entry, file, draft correspondence, answer/return calls 12. Drive company or personally owned vehicle to consumers' residences to conduct visits, checks, or caregiving duties including medication/grocery pickup. (Mileage reimbursement for personal vehicle usage.) 13. Understand and comply with policies and procedures of funding agencies and Texas Health and Human Services 14. Understand and comply with Abarim Home Healthcare, Inc.'s policies and procedures 15. Perform other duties as necessary or as requested by the office manager or other persons of authority Physical Demands 1. Requires the ability to occasionally lift, carry, and pull up to 40 lbs. or more 2. Must have unlimited range of motion 3. Requires ability to sit for prolonged periods and work on a computer and/or phone 4. Must be able to drive a vehicle 5. Must be able to meet safety-sensitive requirements such as not using substances which may inhibit judgement, performance, or safety of self/others while on the job Core Competencies 1. Ethical Conduct

• Exhibits the knowledge, skills, and abilities to incorporate values and principles that distinguish right from wrong when making decisions. 2. Decision Making
• Specifies goals and obstacles to achieving those goals, generates alternatives, considers risks, and evaluates and chooses the best alternative in order to make a determination, draw conclusions, or solve a problem. 3. Interpersonal Communication
• Coordinates with other organizations or other parts of the organization to accomplish goals. Listens to others exhibiting empathy and graciousness. 4. Strategic Thinking and Planning
• Thinks strategically and promotes best practices and leading-edge ideas. 5. Manages and Organizes Information and Time
• Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods. Effectively manages time to productively complete activities and goals. 6. Information Technology
• Identifies a need for and knows where or how to gather information. Organizes and maintains information or information management systems. Understands technical information related to the job. 7. Oral and Written Communication (bilingual preferred: English-Spanish)
• Expresses information to individuals or groups effectively, taking into account the audience and nature of the information; attends to non-verbal cues and responds appropriately. Composes, reviews, and edits written materials for diverse audiences. 8. Personal Care Knowledge
• Exhibits the knowledge, skills, and abilities to assist in personal care.

Working Conditions 1. Both indoor and outdoor work environment including driving a vehicle 2. Standard office hours as well as after-hours calls 3. Attend functions locally and abroad when required Minimum Qualifications 1. At least 18 years of age at time of hire 2. Eligible to legally work in the United States 3. Possess a high school diploma or GED 4. Must complete all trainings by corresponding due dates, which may include but is not limited to: CPR & First Aid, HIPAA, Incident Management, and other required training courses 5. Able to effectively read, write, and verbally communicate in English 6. Must pass a fingerprint-based criminal background check and an Adult/Child Abuse Screening 7. Possess a valid TX Driver's License 8. Have proof of current Vehicle Liability Insurance and Registration 9. Must pass motor vehicle record check 10. Ability to use common office equipment such as a computer, telephone, facsimile, scanner, copier, and printer; and to learn how to operate new equipment as needed 11. Ability to learn new programs and processes 12. Must be able to efficiently organize work and time 13. At least one year's experience with administrative/clerical work to include familiarity of Microsoft Word, Excel, electronic mail and calendar 14. Able to effectively communicate verbally, read, and/or write in Spanish

PREFERRED 15.

Familiar with Adobe, Google Workspace, and other common office software

PREFERRED 16.

One year's coordination/case management experience

PREFERRED 17.

One year's health/personal care services

PREFERRED

The above statements are meant to be a representative summary of the major duties and responsibilities performed by employees of this job. Employees may be requested to perform job-related tasks other than those stated in this description. Abarim Home Health Care Texas, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective employees and incumbents to discuss potential accommodations with the employer.

Pay:

From $13.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Parental leave Vision insurance Application Question(s): Are you willing to take a fingerprint background check?

Education:

High school or equivalent (Required)

Experience:

Coordination/Case Management:

1 year (Preferred)

Health/Personal Care:

1 year (Preferred)

Administrative/Clerical:

1 year (Required)

Language:

English (Required) Spanish (Preferred)

License/Certification:

TX Driver's License (Required) Automobile Insurance (Required)

Work Location:

In person