Enrollment Operations Specialist

Enrollment Operations Specialist Location TJC Central Campus Job Type Full-Time Regular Job Number 2026-00073 Department Registrar/Academic Services Opening Date 04/10/2026 Closing Date 5/4/2026 11:59 PM Central Number of Months 12 Description Benefits Questions Tyler Junior College gives equal consideration to all applicants for admission, employment and participation in its programs and activities without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status or limited English proficiency (LEP). Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. All positions are on-site, located in Tyler, Texas, unless otherwise stated in the job posting. ABOUT Provides functional leadership and oversight of the operations, processing, and systems functions that directly support the College's recruitment, application, admission, and enrollment processes. Coordinates workflow of Enrollment Operations' staff, ensures the integrity of prospective student and applicant data, and develops and analyzes operational processes to ensure efficiency and strategic planning.

WHAT YOU WILL DO

Primary Responsibilities Direct the daily operational functions of admission application and document processing, supporting the College's recruitment, admission, and enrollment goals and deadlines;create written training documentation for all processes related to Enrollment Operations business practices; convey information to staff in a clear, precise, and procedural manner Maintain and improve applications, forms, checklists, review processes, decision releases, status pages, and confirmations for recruitment, admission, and special programs Leverage existing functionality and design, and implement enhancements to processes to ensure maximum effectiveness and utilization. Independently identify and resolve issues, including those escalated by staff within Enrollment Operations and other departments. Collaborate with other administrative and academic offices, committees, and individuals in the development, implementation, delivery, and oversight of procedures and practices as they relate to enrollment operations and admission data integrity; serve as Information Technology liaison Build and update reports and queries to inform strategy; collaborate with key stakeholders on short- and long-term strategic planning, resource allocation, communication, and initiatives to meet enrollment goals each year. Secondary Responsibilities Evaluate, analyze, and process data into the College's student information system to meet operational goals of accuracy and speed.

COMPETENCIES

Knowledge, Skills, and Abilities Collaboration/Teamwork, Organizational Skills, Computer Software Skills, Data Analysis, Decision-making, Problem-solving, Internet Research, Interpersonal Skills, Multi-tasking, Written Communication, Project Management, Time Management, Typing/Word Processing

SUPERVISORY RESPONSIBILITIES

Individual Contributor Work Environment:

Indoor setting, moderate noise, some work required outside of normal business hours

Physical Demands:

Sitting, Standing, Walking, Typing, Repetitive Motion Travel Required:

None If travel is required, the candidate must have and maintain a current, valid Texas driver's license and an acceptable driving record.

WHO YOU ARE

Required Education and Experience Bachelor's Degree in a technical field with one year of experience in higher education technology, admissions, enrollment services, or another related field. -or- Associate's Degree in a technical field with three years of experience in higher education technology, admissions, enrollment services, or another related field. Preferred Qualifications Prior experience working at a Texas Community College. Prior experience working with ApplyTexas. Additional Job-Specific Requirements Understanding of the entire higher education student services experience and how students navigate through the enrollment process. Demonstrated ability to use technology in the enrollment navigation process. Detail-oriented and organized. Ability to contribute to a dynamic, student-focused, data-driven team culture that delivers excellent customer service and personal attention to students and parents. Strong interpersonal communication competence, both written and oral. Demonstrated ability to manage time effectively with multiple priorities.

ADDITIONAL INFORMATION EXPECTATIONS

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Will have contact - in person, by email, or by phone - with staff, students, and the public. Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities. Regular and punctual attendance is an essential function of each employee.

NOTE:

With or without reasonable accommodation, the individual in this position must possess the competencies and must be able to perform the essential functions and duties of the job as described above, including essential tasks requiring specific physical demands. This is a security-sensitive position. Candidates will be subject to a criminal background check.

INSURANCE

(Coverage fully or partially funded by the College) Health Insurance Health insurance will become effective on the first of the month following 60 days of employment, provided that insurance enrollment forms are submitted. There are two plans for employees to choose from, both administered by Blue Cross and Blue Shield. With either plan, you have access to a network of over 10,000 medical and mental health providers in Texas. Both plans include a comprehensive prescription drug program through Optum Rx. Employee's premium is fully funded by the College and State. Dependent premiums are funded 75% by the College and State, and 25% by the employee. Basic Life Term Life Insurance The State provides employees a term life insurance policy of $5,000 with $5,000 accidental death and dismemberment. Long-Term Disability This benefit is made available by the State and is fully funded by the College. Approved benefit pays 60% of insurance salary after 180-day elimination period. Benefits are paid until your return to work, reach full Social Security retirement age or are no longer considered disabled under the plan. Optional Term Life Insurance With this optional plan, employees may purchase one to four times their annual salary in life insurance. The College funds one times the annual salary premium not to exceed $120 annually.

OPTIONAL INSURANCE

(Coverage fully funded by the employee) Dental Insurance Two dental insurance plans are available to full-time employees and eligible dependents. Vision Insurance The health insurance plan covers some vision and eye health services, but does not cover the cost of eyeglasses and contact lenses. Additional vision insurance is offered to full-time employees and eligible dependents to help offset those costs. Voluntary Accidental Death and Dismemberment This optional benefit provides additional financial support when there is an accidental death or injury of a certain type. Short-Term Disability If claim is approved, this optional benefit pays 66% of monthly salary after a 30-day elimination period up to five months. Cancer/Intensive Care Plan/Heart Plan/Accident Plan Several optional plans are available to employees and eligible dependents through AFLAC. Dependent Term Life Insurance An optional term-life insurance policy of $5,000 with accidental death and dismemberment is available for all eligible dependents. Tobacco User Premium All participants enrolled in a Texas Employees Group Benefits Program (GBP) health plan must be certified as a tobacco user or non-user. Tobacco users of any age - adults and minors - are charged the $30 tobacco user premium each month.

RETIREMENT

Retirement The Teacher Retirement System of Texas (TRS) is provided and required for all full-time employees. Full-time faculty an eligible administrative employees may elect the Optional Retirement Program (ORP) as an alternative to

TRS. TJC

Alternative Retirement Plan The College contributes on a monthly basis 4% of a full-time employee's salary into an alternative retirement plan administered by

TIAA-CREF.

Additionally, if an employee contributes 1%, 2% or 3%, the College will make a matching contribution for a total of 6%, 8% or 10% respectively. Some vesting requirements will apply. Tax-Sheltered 403(b) Plans An optional retirement plan available to full-time employees. Employees may contribute up to the annual IRS maximum limitation in voluntary retirement savings to various approved vendors. 457 Deferred Compensation Plan An optional retirement plan available to full-time employees. Employees may contribute to the annual IRS maximum limitation in this voluntary retirement savings plan.

HOLIDAYS AND LEAVE

Vacation Only 12-month employees are eligible to accrue vacation time on a monthly basis. 10 days for 1-7 years of service 12 days for 8-10 years of service 15 days for 11-15 years of service 20 days for 16+ years of service Sick Leave Full-time employees accrue 8 hours per month per contract length, with a maximum accrual of 90 days. Holidays New Year's Day Martin Luther King Jr. Day Good Friday Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Eve Christmas Day Reduced Operations Periods Spring Break (5 weekdays) Thanksgiving Break (5 weekdays including Thanksgiving Day) Winter Break (7 to 12 weekdays)

PROFESSIONAL AND CONTINUING EDUCATION

Professional Development The cost of tuition in selecting Continuing Education courses offered by the College may be covered under the Employee and Family Scholarship program. Additional professional development opportunities may be afforded to employees at no cost with prior supervisor approval. Enrollment in TJC Credit Classes The Employee and Family Scholarship, subject to availability of funds, is offered to full-time employees and their eligible dependents for applicable courses.

The scholarship covers:

Tuition (excludes out-of-district surcharge), General Education Fee, Student Life Fee, Health Services Fee, Registration Fee, Parking Fee, Distance Education Fee, Lab Fee and the College Preparatory Fee. The Tuition Exemption program allows for the exemption of all tuition and fees for credit courses and approved non-credit courses for full-time employees meeting applicable guidelines.

OTHER BENEFITS TJC

Event Attendance Free admission to regular season College sporting events for employees and immediate family. Free admission for two to most cultural arts events on campus. Library Use Employees may utilize the Vaughn Library and Learning Resource Center. Fitness Facility Use Employee and immediate family use of the Apache Recreation Center - an indoor weight and exercise center, 18-hole disc golf course, covered basketball course, and outdoor ping-pong table and cornhole. The cost is $5 per ID.

Disclaimer:

These benefits are subject to change without notice. The College reserves the right to change, modify and/or terminate any program with or without reason or notice. This is intended for informational purposes only and does not constitute any agreement on the part to Tyler Junior College to provide employment to or benefits for the prospective employee. 01 Are you eligible to work in the United States without sponsorship? Yes No 02 Do you have a Bachelor's Degree in a technical field, with one year of experience in higher education technology, admissions, enrollment services, or another related field? -or- an Associate's Degree in a technical field with three years of experience in higher education technology, admissions, enrollment services, or another related field? Yes No Required Question Employer Tyler Junior College Address 1390 S Baxter Ave Tyler, Texas, 75701 Phone (903) 510-2419 Website http://www.tjc.edu