Senior Executive Assistant

Company DescriptionIt all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people. Job DescriptionWhat you get to do in this role: This will be supporting our Executive Vice President of Cloud Engineering & Support. We are seeking a highly skilled and proactive Sr. Executive Assistant to join our team and provide critical administrative support to our EVP and Executive Leadership team. This position offers the opportunity to work closely with executive leadership while ensuring that the EVP's time is optimized, day-to-day processes run smoothly, and key projects are well-coordinated.

The ideal candidate will possess excellent organizational skills and demonstrate a high level of confidentiality and professionalism in all aspects of their work. Plan and manage all internal events, such as leadership offsites, portfolio/business reviews, or meetings that involve senior leadership, ensuring logistical details are handled seamlesslyProactively handle all administrative tasks such as managing schedules, handling communications, and organizing internal and external meetingsMaintain consistent communication with all stakeholders to ensure that key tasks are completed and deadlines are met without disruptionHelp in the preparation and coordination of materials for meetings, presentations, and reportsManage and track ongoing projects, ensuring deadlines are met and relevant materials are preparedAct as a liaison between different departments to ensure alignment and timely execution of initiatives

Manage Expense Reports:

Oversee the submission and processing of the Executive's expense reports via Concur, ensuring accuracy and timely approvalsQualificationsTo be successful in this role, you have: 10+ years' experience supporting SVP+ and Executive team Highly organized with exceptional communication skills and ability to manage a variety of high priority projects from multiple management and professional levels Ability to manage multiple tasks simultaneously and prioritize effectively across multiple channels: email, Teams, in-person engagements Desire to grow and take on your own projects Excellent communication skills, both verbal and written. High level of discretion and the ability to handle confidential information. Proactive problem-solving skills and the ability to think ahead to anticipate needs. Professional demeanor and soft skills Proficient in Zoom, Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Loop), and Concur For positions in this location, we offer a base pay of $126,800 - $221,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.