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Job Description
Customer Service / Executive Assistant 4k Aluminum California Las Vegas, NV Job Details Full-time From $21 an hour 1 hour ago Benefits Health insurance 401(k) Qualifications Google Workspace Teamwork Email customer support Microsoft Outlook Phone communication Spreadsheets Slack Executive administrative support QuickBooks Organizational skills CRM system proficiency Office experience
Full Job Description Company:
4K Aluminum Inc.
Location:
Las Vegas, NV 89118
Job Type:
Full-Time Schedule:
Monday-Friday, 6:30 AM-3:00
PM Compensation:
Starting at $21/hour
Work Location:
In person only — this is not a remote position About 4K Aluminum 4K Aluminum is a fast-growing aluminum patio cover materials manufacturer and distributor serving contractors, builders, and industry professionals. We are looking for a dependable, professional, and highly organized Customer Service / Executive Assistant to join our corporate office team in Las Vegas. This position is ideal for someone who enjoys helping people, communicating clearly, staying organized, and supporting a busy office environment. The right candidate will be comfortable working with contractors, homeowners, vendors, office staff, warehouse staff, and executive leadership. Position Overview The Customer Service / Executive Assistant will play an important role in supporting daily office operations, customer communication, contractor support, administrative tasks, and executive assistance for the CEO. This position requires excellent verbal and written communication skills, strong attention to detail, and the ability to stay organized in a fast-paced, high-pressure environment. The ideal candidate is professional, reliable, positive, detail-oriented, and able to handle multiple responsibilities while maintaining a high level of customer service. Key Responsibilities Responsibilities include, but are not limited to: Answer incoming phone calls in a professional and helpful manner Assist contractors, homeowners, vendors, and customers with questions and requests Generate material estimates and assist with order-related inquiries Prepare, process, and organize administrative paperwork Communicate professionally through email, phone, and internal messaging Assist the CEO with administrative tasks, scheduling, follow-ups, and day-to-day support Schedule meetings, appointments, and internal coordination as needed Help with new contractor onboarding and account setup Assist with invoicing, order forms, customer records, and internal documentation Coordinate with office and warehouse teams regarding customer orders, material availability, pickups, deliveries, and order status Help maintain organized records, files, spreadsheets, and customer information Support internal processes, standard operating procedures, and office workflows Follow up with contractors, customers, vendors, and team members as needed Learn and follow company inventory processes, order forms, internal SOPs, and communication procedures Assist with CRM updates, customer notes, and account-related tasks Handle confidential company and customer information with professionalism Provide general administrative and assistant support as needed Required Skills & Qualifications The ideal candidate must have: Excellent verbal and written communication skills Strong email communication skills Strong attention to detail Excellent organizational skills Professional phone etiquette Ability to multitask and prioritize in a fast-paced environment Positive attitude and team-first mindset Strong problem-solving ability Reliability, punctuality, and accountability Ability to work well with contractors, homeowners, vendors, and internal team members Ability to remain calm, professional, and organized under pressure Willingness to learn company systems, inventory processes, order forms, and internal SOPs Ability to pass a background check and drug screening Software Experience Required Candidates should have experience using: Microsoft Office Google Workspace Outlook QuickBooks Slack CRM software Preferred Experience The following experience is preferred but not required: Experience in construction, manufacturing, distribution, building materials, or contractor support Experience creating estimates, quotes, invoices, or sales/order paperwork Experience working with contractors, vendors, or homeowners Bilingual in English and Spanish is a plus Compensation & Benefits Starting pay: $21/hour Full-time schedule: 40 hours per week Quarterly and annual bonus opportunities Full medical insurance for employee only after 90 days 5 sick days per calendar year 1 week of vacation time after 1 year of employment Work Schedule Monday through Friday 6:30 AM-3:00 PM This is an in-office position located at our corporate office in Las Vegas, NV 89118. Remote work is not available for this role. Ideal Candidate We are looking for someone who is: Extremely detail-oriented Organized and dependable Professional and enthusiastic A strong communicator A problem solver A people person Positive and team-oriented Comfortable in a fast-paced environment Able to take direction and follow through Able to support both customers and executive leadership How to Apply Applicants must submit a resume and cover letter for consideration. In your cover letter, please briefly explain your customer service, administrative, office, or executive assistant experience and why you believe you would be a strong fit for this position.
