Executive Assistant

Executive Assistant at Locked & Lawyered Executive Assistant at Locked & Lawyered in Upper Marlboro, Maryland Posted in 3 days ago.

Type:

full-time

Job Description:

STOP HERE

FIRSTBefore you go any further, be honest with yourself about these four things:

The last time your manager was unreachable and a decision needed to be made, you made the call, and it was the right one. You let them know afterward.

You have flagged a problem for the person you supported before they even knew it existed, and that has happened more than once.

Every time you learn how to do something, you document it so you never have to figure it out again, and somewhere there is a team that is still using a process you built.

A client was frustrated, and you resolved the whole thing before your manager even found out there was an issue.

If those are not just things you aspire to but things you have genuinely done, this posting was written for you.

ABOUT THIS

ROLELocked & Lawyered is a fast-moving IP law firm at the intersection of legal strategy and entrepreneurship. Managing Attorney Nakia Gray, Esq. works with established business owners and creative professionals who need serious legal protection and real strategic guidance for their intellectual property. The firm is growing quickly and building toward something ambitious, and the person in this role will be here when it happens.

We are looking for an Executive Assistant who functions as a true operational partner. You will be the front face of the firm, the guardian of the Managing Attorney's time, the reason clients feel genuinely taken care of, and the person who builds the systems that allow this firm to scale. You will handle professional and personal responsibilities with the same level of competence and care, because both matter.

This is a long-term role with a real growth path. Executive Assistant is where this story starts, not where it ends. The right person grows into a Chief of Staff or senior operational leadership position as the firm expands, and we are looking for someone who is genuinely energized by that, not just willing to tolerate it.

One more thing worth saying up front: this firm runs on innovation. We use AI tools actively and intentionally, not as a gimmick but as a real part of how we work smarter and serve clients better. The person in this seat will be part of building that infrastructure alongside us. If that excites you, you are going to love it here. If it does not, this is probably not your place.

This role is primarily remote. You will join the Managing Attorney at her College Park, MD co-working space as needed for meetings, document prep, and in-person collaboration. Office days are planned together each week based on what the work actually requires.

WHAT WINNING LOOKS LIKE IN YOUR FIRST 90

DAYSWe believe in being specific about success, so here is exactly what excellent performance looks like:

By Day 30: You have full ownership of the Managing Attorney's calendar with zero conflicts slipping through. You are handling all client intake calls and email independently. You have learned our systems and already flagged at least two things that could be running better.

By Day 60: The weekly reporting system exists and is running on schedule without anyone having to ask. At least two firm processes are documented in writing for the first time. Client follow-up on unsigned retainer agreements is fully yours with no management required.

By Day 90: You have identified and solved at least one operational problem without being asked to look for it. The Managing Attorney is spending measurably less time on administrative tasks than she was before you arrived. You have proposed at least one idea that actually changed how something works around here.

If that picture genuinely excites you, you are in the right place.

A DAY IN THE LIFEA

new inquiry comes in at 9 AM. A potential client fills out the intake form and then calls the office. You answer, ask the right questions, assess fit against our intake criteria, schedule the consultation, send the confirmation, and log everything in the system. By the time the Managing Attorney reviews her afternoon briefing, it is completely handled, and she does not have to think about it once.

The calendar has a problem it does not know about yet. A consultation, a board prep call, two filing deadlines, and a personal appointment are stacked in a way that absolutely will not work. You see it the day before it becomes a crisis, you fix it, send a clear note explaining what you moved and why, and you move on. She never had to see the mess.

A retainer agreement has gone unsigned for five days. You know the protocol, so you send the follow-up, note it in the tracker, and escalate it if there is still no response. Nothing sits, and nothing gets lost, because that is just how you operate.

Monday morning, the report is already in her inbox. Open matters, pending signatures, deadlines for the week, and outstanding team follow-ups. You built the report, and it took twenty minutes because you also built the system that makes it easy to produce every single week. That is just how you think about everything.

A team member missed a deadline. It is Friday at 3 PM, and a document the Managing Attorney needs has not arrived. You do not wait to be asked, so you track it down, make sure it lands before the end of the day, and document what happened. You are not their manager, but you are the one who ensures she has what she needs to lead.

A client calls upset. You listen and acknowledge without overpromising, then get the answer, call the client back within the hour, and document every step. The client feels heard, the matter is resolved, and you handled the whole thing.

You notice a pattern nobody asked you to look for. The same three questions keep coming up in client intake calls. Without being asked, you put together a client FAQ, share it with the Managing Attorney along with a recommendation for where to publish it, and within a week, intake calls are running shorter and smoother. That is what it looks like when you do not wait for permission to make things better.

The Managing Attorney forwards you a recorded client meeting. You use AI tools to generate the summary, draft the follow-up email, and update the matter notes in the system, and what used to take two hours now takes twenty minutes. You also flagged two follow-up items from the recording that she had not mentioned, because you caught them and she had not gotten there yet.

YOU ARE A GREAT CANDIDATE

IF...{Please note, these are not personality traits, but things you have actually done}:

Your last employer would describe your follow-up as relentless in the best way, because loops are always closed and nothing sits in your inbox without a status update.

You have managed an executive's calendar and caught a conflict or problem they did not see coming, and this is not a story you have to think hard to remember because it has happened more than once.

You have turned a one-time task into a documented process that someone else could follow, and the team you came from is still using at least one system you created.

Even on your hardest days, clients and colleagues still get your best, because you know how to set your personal circumstances aside when the work requires it.

You have a real, documented track record of working remotely with excellence, and I am not talking about a few months during a pandemic when everyone had to figure it out. I mean a genuine, sustained history of doing your best work from home.

You are genuinely curious about how AI tools can make professional work faster and better. You do not have to come in as an expert, but you do have to come in open and willing, not just tolerant of it.

You have supported an executive across both professional and personal responsibilities, and you treated both with the same level of care and discretion.

THIS ROLE IS NOT RIGHT FOR YOU

IF...You need a task list handed to you each morning to know where to focus.

You have only worked remotely during a mandated shutdown and are hoping this role will finally let you try it for real. Remote discipline is a genuine skill, and we have hired people who did not have it, and it cost everyone, so we will not be doing that again.

AI makes you uncomfortable, or you are quietly hoping it is a phase that passes. At Locked & Lawyered, AI is not something we are experimenting with on the side. It is central to how we operate, how we serve clients, and where this firm is going. If that is intimidating rather than exciting, this is genuinely not the right environment, and that is okay.

You want a stable role where the job description stays the same year after year. This firm is in an active growth season, and if that does not excite you, this is honestly not the right fit.

You have never invested in your own growth beyond what your employer required. This team reads, learns, and pursues development on their own initiative, and that is just the baseline here.

You prefer to stay in the background and hand off anything that makes you uncomfortable. This role requires you to be the face of the firm, navigate real conversations, and make judgment calls in real time.

WHAT THIS ROLE

REQUIRESMust-Have:

Proven experience in a high-stakes professional services environment where precision was non-negotiable, and errors had real consequences, whether that is law, medicine, finance, executive consulting, or something comparable. We are looking for the standard and the stakes, not a specific industry.

A documented track record of remote work with strong, verifiable performance.

Demonstrated ability to manage a complex executive calendar independently, spot conflicts before they become problems, and protect the Managing Attorney's time without being asked.

Client-facing experience in a professional context where you had to be warm, credible, and firm, sometimes all in the same conversation.

Genuinely strong written communication, the kind where your emails actually sound like a professional wrote them, because you did.

Experience building or improving systems and processes, not just executing inside ones someone else designed.

The kind of discretion with sensitive information that does not need to be reminded.

A quiet, dedicated home work environment with reliable high-speed internet, a computer, and a cell phone.

Nice-to-Have:

Familiarity with legal document workflows, including retainer agreements, engagement letters, intake forms, and deadline calendars.

Experience with case management software such as MyCase or similar platforms.

Prior experience supporting an executive across both professional and personal responsibilities.

Any hands-on experience with AI productivity tools, even at an entry level.

WHY THIS ROLE IS

AWESOMEWorking at Locked & Lawyered is genuinely not like supporting someone at a firm that has operated the same way for forty years and sees no reason to change.

Here is what you are actually signing up for:

Real ownership, meaning you will build things here, not just maintain what someone else created before you arrived.

A growth path that is genuine and not something we say just to attract candidates. Chief of Staff or senior operational leadership is where this role is headed for the right person.

A firm that invests in its people. If there is a tool, course, or skill that makes you better at this job, we want you to pursue it.

Flexibility that is real and built into how we work, not just something that gets mentioned in the interview.

Work that actually matters. The clients we serve are building real businesses and protecting real creative work, and the role you play in that is not just administrative. It is operational, it is strategic, and it is consequential.

Competitive compensation and a genuine opportunity to grow into something you cannot grow into at most firms.

WHAT WE BELIEVEEverything is figure-out-able.

Everyone deserves to be treated with respect, full stop.

Honesty and integrity are non-negotiable in every relationship.

We bring our best selves to work every single day.

We are personable and professional, and we refuse to choose between the two.

We are always open to a better way of doing things.

If you have read all the way to the bottom and this feels like it was written specifically for you, that is because it was. Apply now. recblid 0c7z4frsk7varh45bgp1wb098gilf6