Legal Record Retrieval Call Clerk

Legal Record Retrieval Call Clerk United Record Services San Antonio, TX Job Details Full-time $15 an hour 14 hours ago Qualifications Microsoft Outlook Phone communication Phone call backs Phone canvassing Computer skills Phone etiquette Communication skills Client interaction via phone calls Full Job Description United Record Services are experts in litigation support services. We pride ourselves in our ability to provide secure, reliable and affordable records retrieval, deposition for written questions and an online repository which is accessible to our clients via online portal 24/7. We are able to create customized service tailored to our clients needs. Experience in clerking or records retrieval is not required. We are seeking a candidate with customer service experience who is comfortable in a professional setting. The ideal candidate is focused and comfortable with using an aggressive and consistent approach over the phone to obtain records for our clients. This job requires a lot of phone calls so you MUST be comfortable making phone calls and following up via phone or email.

Job Description:

This is a full time Monday - Friday 8am-5pm job that must work from the office Call and establish the lines of communication with clinics based on order priority Make regular and persistent phone calls and/or other means of contact with each clinic to complete each order in a timely manner Escalate the level of communication (intensity) with clinics as order approaches due date and send proper notices to each location Regular time and attendance. This is a huge one for us. We need someone reliable to be a part of our team. Excellent verbal, written, and phone communication skills Proficient computer skills; ability to navigate through the Internet, MS Office, Adobe, and Outlook Outstanding interpersonal skill with, peers, superiors, customers, and vendors Ensure compliance with all HIPAA regulations concerning use, retrieval, storage, and sharing of medical records.

Pay:

$15.00 per hour People with a criminal record are encouraged to apply

Work Location:

In person