Research & Administrative Support Specialist

Receivables Management Systems (RMS) is a third-party service provider with over thirty years of collections experience. We pride ourselves on providing quality collection services to our clients with a customer-focused approach.

Summary:

The Research & Administrative Specialist will be responsible for researching to establish the location of consumer debtors. They will also manage front desk activities, greet and direct visitors, and accept deliveries. This role requires the ability to work independently and with a strong attention to detail and exceptional time management and organizational skills.

Duties and Responsibilities:

Attend the front desk in a friendly, professional manner Accept/distribute all incoming deliveries Perform in-depth research to locate individuals with outstanding debt Comply with internal policies/procedures and

FDCPA/ FCRA

regulations Maintain files that detail correspondence activity Upload scanned documents per standard of work Prepare periodic reports, as needed Perform other duties as assigned

Qualifications:

Solid understanding of State, Federal and local laws relating to debt collecting Strong attention to detail Excellent communication skills Problem solving skills Experience with MS Office 1-year Skip Tracer experience Collection experience a plus Familiarity with FDCPA guidelines

Competencies:

Adaptability Attendance/Punctuality Dependability Initiative Safety and Security Teamwork Quality Job Type:

Full-time Pay:

$15.00 - $16.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Research:

2 years (Preferred)

Work Location:

In person