Legal Secretary

Growing estate planning and elder law firm in need of an amazing receptionist/legal secretary for answer the phones and maintaining great client relationship in a fast-paced, client-centered firm. Don't worry if you know nothing about the law! We only practice 3 areas! You will be caught up to speed in no time! What we need is a dynamic personality that likes to talk to people with great customer service. Preference is given to applicants with a background in customer service (former waiter or waitress staff is highly encouraged to apply). This position is full-time for our Sherwood office. Work environment is extremely supportive, drama-free, professional, and positive. Life is short, and everyone deserves to be a part of a great work environment. Our core values are compassionate communication, attention to detail, and customer service. Initial compensation is based upon current skill/experience and reevaluated periodically based on improvement/value/proficiency.

Essential Job Functions:

Dynamite Customer Service Multi-tasking Document Drafting•Attention to Detail Scanning and filing documents electronically Daily interaction with clients Daily interaction with insurance companies, attorneys, and other professionals Maintaining tasks and responsibilities within a caseload Must be able to work in a team environment Organizes priorities and structures work flow Maintain minimum level of cases and client contact

Knowledge, Skills & Abilities:

Ability to work without close supervision Ability to provide excellent customer service Excellent communication skills Work well under pressure and with deadlines Ability to adapt well to change and adjust appropriately Responds promptly to client needs Maintains confidentiality Demonstrate accuracy, thoroughness, and attention to detail Knowledge of law firm policies and procedures Exhibit sound and accurate judgment Manage competing demands

Basic Qualifications:

Minimum 1•3 years of legal/professional services preferred OR Minimum 1•3 years customer service experience Excellent computer skills / Typing skills Equipment Used in

Job Performance/Working Environment:

Computer Calculator Photocopy Machine Facsimile Machine Telephone Major Job Demands (Physical/Mental): Great Communication Skills Knowing and following firm policies and procedures Decision Making Problem Solving Exceeding the expected level of customer service Working under pressure and with deadlines We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

Job Type:

Full-time Pay:

$13.00•$17.00 per hour

Benefits:

401(k) 401(k) matching Health savings account Paid time off

Work Location:

In person