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Job Description
Dental Insurance/Treatment Coordinator 3.2 3.2 out of 5 stars Bryant, AR 72022 Full-time Hamilton Family Dentistry 6 reviews Full-time Dental Insurance/Treatment Coordinator Hamilton Family Dentistry is seeking a detail-oriented Insurance/Treatment Coordinator to join our amazing team in Bryant, AR. The successful candidate will be responsible for insurance claim and payment processing, treatment planning, and presenting dental treatment to our patients. Our practice has a fantastic team of people that work hard, laugh a lot, and we are known for providing excellent dental care in Saline County.
Key Responsibilities Include:
Insurance Verification:
Verify patient eligibility, deductibles, co-pays, and plan limitations prior to scheduled appointments.
Claims Processing:
Submit electronic claims daily, ensuring all required documentation is attached.
Treatment Estimates:
Prepare and present accurate financial estimates for patients so they know exactly what to expect out-of-pocket. Accounts Receivable (A/R): Monitor and follow up on outstanding claims and appeal denied or underpaid claims.
Payment Posting:
Post insurance and patient payments accurately to the practice management software.
Patient Communication:
Answer patient questions about coverage limits, outstanding balances, and assist in payment arrangements.
What we are looking for:
Front Desk Experience:
Prior experience in a dental front office setting is required, with a clear understanding of PPO plans
Software Proficiency:
Tech savvy and familiarity with dental practice management software such as Dentrix, Eaglesoft, or Open Dental.
Communication:
Exceptional customer service and communication skills to handle financial and insurance discussions with patients. Attention to
Detail:
Strong organizational skills and the ability to process complex data accurately to minimize claim rejections.