Patient Biller & Patient Caller - Part time

Patient Biller & Patient Caller - Part time ACP Billing Services - 3.5 Orlando, FL Job Details Part-time $20 - $22 an hour 1 day ago Benefits Paid training Paid time off Paid sick time Qualifications Teamwork Achieving HIPAA compliance Maintaining patient confidentiality

HIPAA ICD-10

Data entry CPT coding Patient interaction Medical terminology Client interaction via phone calls Full Job Description Patient Biller & Patient Caller — Part-Time ACP Billing Services LLC | Orlando, Florida | On-Site About the Role ACP Billing Services LLC is a growing medical billing company based in Orlando, Florida, looking for a motivated and detail-oriented Patient Biller & Patient Caller to join our team. This is a great opportunity for someone with a background in medical billing or healthcare to build their career in a professional, supportive environment. This is a part-time, on-site position with the potential for increased hours based on performance.

Schedule & Compensation Hours:

Monday - Thursday, 9:00 AM - 4:30 PM (30 hours/week)

Friday:

Off (non-working day)

Pay Rate:

$20.00 to $22.00 per hour

Job Type:

Part-Time Location:

Orlando, Florida (On-Site — must be able to commute) What We Offer $20.00 to $22.00/hr — competitive pay for a part-time role 0.5 days of PTO per month (6 days per year) 4-day work week — enjoy every Friday off Performance-based hour increases — demonstrate your value and grow with us A professional, team-oriented workplace in the medical billing industry

Key Responsibilities Patient Billing:

Review and process patient accounts, statements, and insurance claims Verify patient insurance eligibility and coverage prior to billing Submit and follow up on claims with insurance carriers (Medicare, Medicaid, and commercial insurers) Post payments, adjustments, and denials accurately to patient accounts Identify and resolve claim errors, rejections, and underpayments Maintain detailed and accurate records in billing software Assist with end-of-month reconciliation and reporting

Patient Calling:

Contact patients regarding outstanding balances, payment arrangements, and billing inquiries Answer inbound patient calls and resolve billing questions professionally and courteously Follow up on denied or unpaid claims by coordinating with patients and insurance companies Document all patient interactions clearly in the billing system Escalate complex billing issues to the appropriate team member

Qualifications Required:

Prior experience in medical billing, patient accounts, or a medical practice setting Familiarity with medical terminology, CPT codes, ICD-10 codes, and insurance claims processes Strong verbal communication skills — comfortable making and receiving patient calls Proficiency with computers and billing/practice management software High attention to detail and accuracy in data entry Ability to handle sensitive patient information in compliance with HIPAA regulations Professional, empathetic, and patient-focused communication style

Preferred:

Experience with Medicare, Medicaid, and/or commercial insurance billing Prior experience working in a medical billing company or physician's office Knowledge of EOB (Explanation of Benefits) interpretation Experience using billing platforms such as Tebra, eClinicalWorks, Medent, Athena, or AdvancedMD Work Environment On-site position in Orlando, Florida Fast-paced, professional medical billing office Collaborative small-team environment Monday through Thursday schedule — no weekends, no Fridays Growth Opportunity We believe in rewarding performance. Employees who demonstrate reliability, accuracy, and initiative will be considered for increased hours and expanded responsibilities as our company grows. How to Apply Submit your resume and a brief summary of your medical billing experience. We look forward to hearing from you! ACP Billing Services

LLC 618 E.

South Street, Suite 500 Orlando, Florida 32801

Job Type:

Part-Time |

Pay:

$20.00/hr |

Schedule:

Monday-Thursday 9AM-4:30PM |

Location:

618 E. South Street, Suite 500, Orlando, FL 32801 (On-Site)

Pay:

$20.00 - $22.00 per hour

Benefits:

Paid sick time Paid time off Paid training

Work Location:

In person