Front Desk

Job Description:

24/7 Dental is looking for a Front Desk employee to join our team. Our mission is to provide our patients with a stress-free, convenient, and comfortable environment while performing the most pain-free dental procedures in the field. Our Front Desk Representative will have the luxury of having an experienced and highly trained team of dentists and dental assistants. You will have a brand new facility to work in, state of the art equipment, and a competitive compensation.

Career Path:

We offer training and a promotion track that can help develop your skills to achieve all of your career goals.

Position Responsibilities:

Provide excellent customer service by being courteous, friendly, and understanding of patient needs. Effectively enter in patient information including personal information, health history, and insurance information. Be able to complete prior authorizations for patient procedures. Be able to send claims, correct any rejected claims, re-submit rejected claims, and ensure completion/payment of all claims. Ability to multi-task and work in fast paced environment while maintaining accuracy of patient work flow. Work alongside dentists, dental assistants, and staff management to ensure all tasks are completed in a timely manner. Ensure that the dental practice remains a safe and clean environment for both patients and staff. Ensure compliance with established company policies and procedures. Consistent and reliable attendance for all scheduled shifts. Ensure all paperwork is completed and maintained with confidentially to ensure patient privacy standards.

Preferred Experience:

Two years Dental Front Desk experienced preferred. Knowledge of how to obtain insurance breakdowns/eligibility by telephone, websites, and portals and enter that information correctly into dental software.

Job Category:

Non-Clinical Job Type:

Full Time Part Time Job Location:

Anderson IN, Columbus IN, Indianapolis IN