Medical Business Office Representative/Medical Billing

At our clinic, people come first—always. We are seeking a compassionate, motivated individual who shares our commitment to creating a warm, supportive culture where every team member feels valued and empowered. If you're passionate about people and want to be part of a workplace that feels like home, we'd love to meet you. Caring for vision means caring for people. We provide surgical, medical, and routine eye care to our local communities. As a well-established, privately owned ophthalmology practice, we pride ourselves on exceptional patient care. Our close-knit team includes board-certified eye surgeons, optometrists, skilled technicians, and dedicated support staff. Here, every patient matters. While experience in ophthalmology is preferred, we are willing to train the right candidate who aligns with our values and commitment to outstanding care. This position will work in person in our Golden Valley office About the

Role:

We have a 32-40 hour per week position open for a Medical Business Office Representative. As a vital member of our business office, you will be responsible for posting charges, accounts receivable, and answering phone calls within the business office. We are seeking a candidate with strong customer service skills in working with patients, business associates and insurance companies. You will be responsible for collecting out of pocket responsibility from patients and answering questions regarding statements. Must have strong time management, attention to detail and ability to multitask skills. Essential Skills, Abilities and Knowledge Strong organizational skills and the ability to manage multiple tasks simultaneously. Meticulous attention to detail. Ability to work independently and as well as in a team setting. Strong communication and interpersonal skills. Personable and empathetic to patients and peers' needs and concerns. Effective time-management and productivity. Professional appearance and work ethic. Proficient in using relevant computer software and applications. Ability to examine medical documentation for missing information, discrepancies, potential billing issues and ensuring quality of care. Responsible for posting changes and payments for processing. Ensure compliance with medical coding policy and guidelines. Review insurance prior to surgery. Assist with reconciliation of invoices and statements. Process denied claims. Assisting with incoming and outgoing phone calls, triaging calls and assisting patients and vendors in a calm and professional manner. Physical Requirements Ability to work in close physical proximity to other people constantly

Required Education:

High School Diploma or GED 2 year or more billing experience in a medical office setting.

Preferred Education and Experience:

2 years or more experience in electronic health record system 5 years or more customer service experience 2 years or more experience with Medicare/Medicaid rules and regulations and CPT and ICD-10 coding 2 years or more experience working with private insurance rules and regulations

Pay:

$20-$30 per hour based on experience, skills, training, and education.

Job Type:

Full-time Pay:

$20.00 - $30.00 per hour

Experience:

CPT coding: 2 years (Preferred) ICD-10: 2 years (Preferred) Customer service: 5 years (Preferred) Medical billing: 2 years (Required) Ability to

Relocate:

Golden Valley, MN 55422: Relocate before starting work (Required)

Work Location:

In person