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Job Description
We are looking for a detail-oriented Medical Biller/Collections Specialist to support behavioral health billing operations in Newark, Delaware. This contract position has the potential to become permanent, is fully onsite, and offers the opportunity to contribute to a collaborative team handling billing and follow-up for multiple care locations. The ideal candidate brings strong experience in medical claims resolution, payer follow-up, and account collections, along with a dependable and team-focused approach to daily work.
Responsibilities:
Manage billing activity and collection efforts for patient accounts across behavioral health service lines and affiliated locations.
Review outstanding claims, investigate payment delays, and take timely action to secure reimbursement from insurance carriers and other payers.
Resolve denied or underpaid claims by preparing corrections, submitting reconsiderations, and escalating appeals when appropriate.
Maintain accurate account documentation, including payment activity, claim status updates, and follow-up notes within billing records.
Work through assigned account volumes each day while meeting productivity expectations and maintaining quality standards.