City Hall Support Assistant

City Hall Support Assistant City Of Elk River

• Elk River, MN CITY

OF ELK RIVER

• April 24, 2026 Job Details Description
• Communication for this position will be through email.

You will receive an email shortly after you complete your application. If you do not receive this email, check your spam/junk folder. If the email is there, mark it as not spam (or however this works through your email provider) so that you can stay informed as we go through the hiring process. Emails provided by and hidden through Indeed will not work with our system and you will not receive responses. Please apply with your normal email address.

• The City of Elk River is seeking candidates for a Full-Time position of City Hall Support Assistant.

This position is the first contact to customers at the front desk at City Hall. The City Hall Support Assistant performs a variety of duties such as answering phones, directing inquiries to the appropriate departments, issuing permits, processing mail, word processing, assisting other departments with projects, etc. Hours of work are Mon through Fri 8:00 a.m. to 4:30 p.m., (summer hours 7:30 a.m. to 5:00 p.m. Mon through Thurs, 7:30 a.m. to noon on Fri). The City provides a competitive benefits package, including medical, dental, life, STD/LTD insurances, flex spending plan, Public Sector Loan Forgiveness Program (PSLF), generous leave plans, including ESST, free Employee Assistance Plan (EAP) service, Pension through the MN Public Employees Retirement Association (PERA), and more for qualified employees. Application deadline is Thursday, May 07, 2026. If you require accommodation with the application process call 763.635.1000 and ask for HR. The City of Elk River is an Equal Opportunity Employer. Click here for Important Facts about Information on your Employment Application City of Elk River•

City Hall Support Assistant-Position Description Department:

Administration Immediate Supervisor:

City Clerk Pay Grade:

6

N FLSA Status:

Non-Exempt Last Updated:

(date) 08/2025

Positions Supervised:

N/A Position Summary The City Hall Support Assistant performs a variety of receptionist duties including, but not limited to, answering telephones, directing messages and inquiries to appropriate departments, issuing permits, processing mail, and word processing. Essential Functions

• Performs receptionist duties.
• Receives, screens, and transmits telephone calls and messages to city employees.
• Answers routine questions about hours and locations and explains departmental services, programs, and procedures.
• Greets the public and directs them to the appropriate city department.
• Issues compost passes.
• Receives and tracks bid packets.
• Schedules security door overrides.
• Organizes and scans documents into digital management system.
• Maintains calendars of city meetings and events.
• Assists all city departments with miscellaneous clerical projects.
• Maintains the reception area. 2. Performs clerical support duties.
• Processes outgoing mail and coordinates other methods of shipment.
• Opens and reviews incoming mail and routes to appropriate location.
• Types memos and correspondence as needed.
• Updates city code books.
• Receives payments.
• Creates and updates pages for in-house electronic bulletin boards.
• Places orders for office supplies, logo clothing, plaques, and business cards.
• Provides election support. 3. Provides support with internal employee communications.
• Works with team to promote employee engagement and help foster a positive workplace culture
• Assists team with maintaining internal communications tools, such as employee intranet, ensuring they remain up to date. 4. Performs other essential job duties.
• Regular and timely work attendance.
• Follows all safety procedures.
• Participates in safety training. Required Knowledge, Skills, and Abilities
• Ability to answer, screen, and forward incoming phone calls.
• Ability to handle queries and complaints from the general public.
• Ability to be resourceful and proactive when issues arise.
• Ability to work independently and assume responsibilities with minimal direct supervision.
• Ability to positively communicate with fellow employees.
• Ability to present a positive and professional image of the city to the public.
• Ability to deal and communicate with the public in a courteous and efficient manner.
• Ability to use computer, word processing software, copier, and other standard office equipment. Minimum Qualifications
• High school diploma or equivalent.
• One-year experience as a receptionist.
• Demonstrated experience in Microsoft Office software. Preferred Qualifications
• Specialized receptionist training.
• Municipal experience.

Physical Requirement Frequency

ESSENTIAL

Sitting Daily Repetitive Movements Daily Carrying Objects Daily Operation of Telephone/Radio Daily Office Equipment Operation Daily Computer/Typewriter Operation Daily Requires Good Vision Daily Requires Good Hearing Daily Requires Sense of Touch Daily Requires Fine Motor Skills Daily Requires Near Vision Daily Operating a Vehicle Occasionally

HIGHLY IMPORTANT

Standing or Walking Daily Lifting Objects Waist to Shoulder Weekly or Monthly Requires Far Vision Weekly or Monthly

MODERATELY IMPORTANT

Twisting/Turning Occasionally Lifting Objects Knee to Waist Occasionally Exposure to Irritants/Fumes Occasionally Requires Good Color Vision Occasionally Requires Depth Vision Occasionally Requires Peripheral Vision Occasionally This Position Description is not intended to be all-inclusive. It is within the City of Elk River's discretion to assign additional duties and responsibilities or remove duties and responsibilities at any time. This Position Description does not constitute a Contract of Employment.

Qualifications Skills Behaviors :

Motivations :

Education Required High School or better. Experience Required 1 year: Receptionist experience working in a front desk environment utilizing computer and phone systems. Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

ADDITIONAL DETAILS

Job Id:

6821602588

Job URL:

https://recruiting.ultipro.com/CIT1023ELKR/JobBoard/99fdd966-143d-e359-f01b-b67aa377ca54/OpportunityDetail?opportunityId=6d7f6831-1e30-4516-bffd-14916c363cca

Job State:

MN

Job Lat:

45.33219909667969

Job Lng:

• 93.

56649780273438

Job County:

Sherburne County

Job Education:

High school diploma or equivalent

Job Skills:

Communication

Job Hash:

4341161912