Front Office Manager

Overview We are seeking a dedicated and experienced Front Office Manager to join our team. The ideal candidate will be responsible for overseeing all aspects of the front desk practices and processes. This role requires a strategic thinker with strong organizational skills, capable of managing various front office functions while fostering a positive workplace culture. The Front Office Manager will play a critical role in shaping the guest experience. Responsibilities Develop and implement office strategies aligned with the overall business objectives. Our property operates year round and the Front Office Manager has direct oversight of the front desk, must be trained on Lightspeed, and is expected to be available as needed, including weekends and holidays. Manage benefits administration, ensuring employees are informed about available options. Lead change management initiatives to support organizational growth and adaptation. Utilize data analysis skills to assess property metrics and improve processes. Oversee talent management programs, including recruitment, onboarding, and employee development. Implement effective employee relations strategies to maintain a positive work environment. Ensure compliance with brand standard regulations and management procedures. Collaborate on organization design to optimize workforce efficiency. Oversee program management efforts related to property initiatives and projects. Training and compliance with Marriott systems, Lightspeed training is required. Required to have open availability. Qualifications Proven experience as a Front Office Manager or similar role in management. Strong knowledge of organization design, benefits administration, change management, and employee relations. Proficiency in data analysis skills to drive decision-making processes. Familiarity with Adams Keegan or similar HRIS systems is preferred. Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization. Strong organizational skills with attention to detail and the ability to manage multiple priorities effectively and effectively lead a team. Join us in creating a thriving workplace where employees feel valued and engaged. Your expertise will help shape our operations strategy and contribute to our overall success.

Job Types:

Full-time, Part-time Pay:

$40,000.00 - $50,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance

Work Location:

In person