Office Manager

Office Manager 4.4 4.4 out of 5 stars 221 East Walnut Street, Pasadena, CA 91101 $26•$30 an hour Door of Hope 20 reviews $26•$30 an hour

Description:

Do you want to make a difference in the lives of families facing homelessness? Door of Hope is seeking a highly organized, proactive Office Manager to ensure our office runs smoothly and supports staff in delivering mission-critical work. Reporting to the Chief Operating Officer (COO), the Office Manager is responsible for ensuring a well-functioning, organized, and proactive office environment. This role owns core office operations, basic accounting, and IT coordination and support, allowing program and leadership teams to focus on mission delivery.

Deadline to apply:

May 31, 2026 Hours 32 hours/week (4 8-hour days/week), occasional overtime; schedule preferences will be considered, but not guaranteed as schedule will be determined based on needs of office 100% in-person from

Pasadena, CA Requirements:

Responsibilities Office Manager•70% of role Create a welcoming, professional, and supportive environment at Door of Hope's main office for staff and guests (including clients, donors, and Board members)

Primary Receptionist :

manages front door operations (front door intercom and buzz-in system) prioritizing a warm welcome to guests and safety of staff; professionally respond to phone calls and emails, and processes mail and packages

General Office Support :

keep our office running smoothly by maintaining an orderly office environment, keeping office supplies in stock and storage spaces across office site well-organized, managing parking passes, and liaising with landlord regarding facilities issues

General Troubleshooting :

answer general staff and guest inquiries Accounting Assistant•15% of role Provide key support to streamline and maintain financial processes

Accounts Payable :

process accounts payables and check requests, including printing; assist with other basic bookkeeping in QuickBooks as-needed

Employee Expense Reporting:

manage employee credit card and reconciliation process, liaising with staff for follow-up and details IT Coordinator & Staff Support•15% of role Primary IT coordinator, liaising with IT Manager Service Provider (MSP) and supporting staff with device assignment and basic troubleshooting

IT Support :

respond to IT issues and requests, provide basic troubleshooting and coordinate with IT Contractor when issues need to be elevated Qualifications A minimum of 2+ years in an administrative role Bilingual Spanish, strongly preferred Must be a detail-oriented, self-starter with proven organizational skills Must be a personable and professional communicator with strong communication skills Must be a technologically savvy Mac and PC user not intimidated by technology; must be fluent in Microsoft Office Must have a valid driver's license and reliable transportation Must be able to bend, reach, and lift boxes and office supplies up to 30 lbs. Compensation & Benefits Expected compensation: $26-30/hour, depending on experience Competitive benefits package including:

Paid PTO :

12 sick days, 13 holidays, 10 vacation days (increases over tenure), 5 jury duty days, up to 5 bereavement days

Health Insurance:

we cover 100% of your premium on our Kaiser Gold HMO, Anthem Gold HMO Plans (PPO Plan is available as a buy-up option) We cover 50% of your dependents' premium for our health insurance plan Employer contribution to employee's dental and vision premiums Therapy Subsidy 403(b): 3% dollar-for-dollar match Character (Do you embody Door of Hope's four core values?) Christ-centered , expressed through:

Faith:

We have an active and personal relationship with Jesus Christ.

Calling:

Out of a sense of calling, we go above and beyond to meet our mission.

Character:

We demonstrate the character of Christ toward colleagues and families. Empowering , expressed through:

Trust :

We trust one another, believe in one another, and give each other the freedom to take risks. (Mistakes are learning opportunities.)

Accountability :

We nurture God-given strengths through coaching and accountability. Holistic , expressed through:

Whole Person :

Our emotional, spiritual and personal well-being matter to one another.

Whole Organization:

We are on one team with one mission. (We don't do silos.) Relationship , expressed through:

Family :

We love, celebrate, and pray with one another.

Reconciliation :

We manage conflict, practice vulnerability, and pursue diversity with honesty and grace.