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Front Office Supervisor
Job
Robert Half
Rancho Santa Fe, CA (In Person)
Full-Time
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Job Description
Elevate your career amidst the luxury of Rancho Santa Fe! Our client is seeking an accomplished and sophisticated Front Office Supervisor to enhance their renowned guest experience. If you possess a keen eye for detail, a commitment to five-star service, and a talent for inspiring a high-performing team, we invite you to apply.
Our client is a world-class resort nestled in the exclusive community of Rancho Santa Fe and offers an environment of elevated elegance and a standard of service that is second to none, catering to a discerning clientele.
Managing guest arrivals, departures, and all interactions with utmost professionalism and discretion.
Overseeing reservation management, billing accuracy, and guest account inquiries.
Proactively resolving sophisticated guest requests and ensuring complete satisfaction.
Collaborating with resort management and other departments to uphold and exceed luxury standards.
Conducting training sessions and performance evaluations for front office personnel.
Our client is a world-class resort nestled in the exclusive community of Rancho Santa Fe and offers an environment of elevated elegance and a standard of service that is second to none, catering to a discerning clientele.
The Essence of Your Role:
As the Front Office Supervisor, you will be pivotal in maintaining the seamless and luxurious operation of our front office.Your responsibilities will include:
Leading and mentoring the front office team to deliver exceptional, personalized service to all guests.Managing guest arrivals, departures, and all interactions with utmost professionalism and discretion.
Overseeing reservation management, billing accuracy, and guest account inquiries.
Proactively resolving sophisticated guest requests and ensuring complete satisfaction.
Collaborating with resort management and other departments to uphold and exceed luxury standards.
Conducting training sessions and performance evaluations for front office personnel.