Front Office Supervisor/Manager on Duty

Job Summary:

We are seeking a professional and motivated Front Office Supervisor to coordinate and oversee the daily operations of our front office team. The ideal candidate will be responsible for ensuring smooth workflows, maintaining high service standards, and implementing best practices across the department.

Key Responsibilities:

Oversee daily front office operations to ensure efficiency and consistency Formulate and implement effective strategies that improve operational performance Mentor and support front office team members through training and guidance Monitor and evaluate staff performance, providing constructive feedback and support Ensure all front office procedures comply with company policies and relevant regulations Identify opportunities to enhance guest satisfaction and service quality Coordinate procurement of office supplies and resources to maintain uninterrupted service Handle guest concerns and escalate complex issues as needed Collaborate with other departments to ensure cohesive operation across the organization

Requirements:

Proven experience in front office supervision or similar administrative roles Strong understanding of hospitality and customer service principles Excellent organizational, leadership, and interpersonal skills Ability to multitask, prioritize, and maintain professionalism under pressure Proficiency in office software and property management systems (PMS) Strong problem-solving skills and attention to detail High school diploma required; additional qualifications in Hospitality Management or Business Administration are a plus

What We Offer:

A dynamic work environment with opportunities for career advancement A supportive leadership team focused on your development Competitive salary and benefits package

Job Type:

Full-time Pay:

$21.00 - $23.00 per hour

Benefits:

Employee discount Health insurance Paid time off

Experience:

Hospitality:

1 year (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Ability to

Commute:

Denver, CO 80249 (Required) Ability to

Relocate:

Denver, CO 80249: Relocate before starting work (Required)

Work Location:

In person