Office & Operations Manager

Position Summary We are seeking an organized, hands-on Office & Operations Manager to oversee daily administrative and operational activities within our growing small business. This role is responsible for coordinating office operations, inventory management, shipping and fulfillment processes, and e-commerce support while supervising the Shipping & Receiving function. The ideal candidate is a self-starter who thrives in a small business environment, is comfortable wearing multiple hats, and can balance administrative responsibilities with operational leadership. Responsibilities Operations Leadership & Team Management Supervise and support the Shipping & Receiving team member to ensure efficient daily operations Coordinate workload priorities, scheduling, and task assignments Develop and maintain operational procedures and workflows Monitor productivity, accuracy, and process efficiency Assist with employee onboarding and training related to operational processes Identify opportunities for process improvement and operational efficiencies Shipping, Receiving & Inventory Oversight Oversee incoming and outgoing shipments to ensure accuracy and timeliness Verify order accuracy and maintain quality control standards Support shipping and receiving activities during high-volume periods as needed Maintain inventory accuracy using inventory management systems Conduct inventory audits and reconciliation activities Monitor inventory levels and coordinate replenishment needs E-Commerce & Order Fulfillment Operations Oversee e-commerce order fulfillment activities Ensure timely processing and shipment of customer orders Coordinate order tracking, customer communication, and fulfillment workflows Assist with inventory updates and operational support for online sales channels Office Administration & Business Support Manage day-to-day office operations and administrative activities Maintain records, operational documents, and internal procedures Coordinate vendors, office supplies, and purchasing activities Support scheduling, internal communication, and general office organization Assist leadership with special projects and operational initiatives Qualifications & Experience Previous experience in operations, office management, shipping/receiving, inventory control, or related roles Prior supervisory or team leadership experience preferred Experience with inventory management systems and order fulfillment processes Familiarity with e-commerce operations preferred Strong organizational, time management, and multitasking abilities Excellent communication and leadership skills Strong attention to detail and commitment to accuracy Proficiency with Microsoft Office / Google Workspace Ability to work independently and adapt in a fast-paced small business environment Ideal Candidate Traits Hands-on leader willing to jump into operations when needed Process-oriented with a continuous improvement mindset Organized and detail-focused Comfortable balancing administrative and operational responsibilities Strong problem solver with a proactive approach

Job Type:

Full-time Pay:

$28.00 - $32.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Health insurance Paid time off Application Question(s): Please describe any experience you have supervising employees, coordinating workflows, or leading operational teams. Include team size and responsibilities if applicable. In a small business environment, priorities can change quickly. Describe a situation where you had to manage multiple responsibilities or shift between tasks while maintaining accuracy and organization. Attention to detail is critical in this role. Please include the word "organized" somewhere in your response below and briefly tell us why you are interested in this position. This role requires working in and around firearms, firearm components, and related products on a daily basis. Are you comfortable working in this environment? This position combines office administration, inventory management, shipping/receiving oversight, and hands-on operational support. Are you comfortable balancing administrative duties with warehouse and fulfillment responsibilities?

Work Location:

In person