ASSISTANT OFFICE MANAGER REPOSSESSION COMPANY

Benefits:

Competitive salary Opportunity for advancement Training & development

JOB DESCRIPTION

Speedie Recovery of South Florida is seeking a highly organized, dependable, and motivated Assistant Office Manager to help oversee daily office operations in a fast-paced repossession and recovery environment. This position requires strong communication skills, multitasking ability, attention to detail, and the capability to handle high-pressure situations professionally. The ideal candidate must be able to manage staff, communicate with lenders and forwarding companies, monitor accounts, and ensure all office operations remain compliant and efficient.

RESPONSIBILITIES

Assist with daily office management and staff supervision Handle inbound and outbound calls with lenders, forwarders, transporters, and customers Monitor repossession assignments and ensure updates are entered accurately and timely Review accounts for compliance, documentation, and status updates Ensure agents are properly updating RC Mobile and internal systems Coordinate vehicle transport, releases, personal property handling, and auction preparation Assist with payroll tracking, scheduling, and attendance monitoring Handle escalated customer or client issues professionally Monitor email communications and maintain organized records Assist ownership/management with operational reporting and workflow management Enforce company policies and procedures Help maintain a professional and productive office environment

REQUIREMENTS

Previous office management or administrative experience preferred Experience in repossession, towing, automotive finance, logistics, or collections is a PLUS Strong computer skills and ability to learn industry software quickly Ability to multitask in a high-volume environment Excellent communication and organizational skills Strong attention to detail Professional attitude and dependable attendance required Ability to work under pressure and meet deadlines Bilingual (English/Spanish) preferred but not required

PREFERRED QUALIFICATIONS

Knowledge of repossession industry procedures Experience with RC Mobile or similar repo software Dispatching or transportation coordination experience Leadership or supervisory experience

BENEFITS

Competitive pay based on experience Growth opportunity within the company Stable full-time position Fast-paced and team-oriented environment