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Office Administrator
Job
InReach Storage LLC
Fort Myers, FL (In Person)
$48,880 Salary, Full-Time
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Job Description
We are a fast‑growing installation and fabrication company serving homeowners across Southwest Florida. With 15 employees and expanding operations, we are hiring a full‑time Office Administrator to manage the front office, customer communication, scheduling, invoicing, and daily administrative operations. This role is the heartbeat of the company —you will be the first point of contact for customers, the coordinator between sales and install teams, and the person who keeps our office running smoothly. You will report directly to the GM. Key Responsibilities Customer Communication & Scheduling Answer inbound calls, emails, and web inquiries Schedule consultations and confirm sales appointments Manage the daily/weekly sales appointment calendars Conduct customer follow‑ups and satisfaction checks Lead Intake & Coordination Process new leads and assign them to the correct team Track lead status and ensure timely follow‑up Maintain CRM accuracy for all incoming leads Billing & Administrative Support Create and send invoices; process customer final billing Receive and process checks, credit card payments, and deposits Assist with sales tax reporting Maintain filing systems, office supplies, and general office organization Support basic bookkeeping tasks (PO verification, matching payments, etc.) Internal Support Assist GM with administrative tasks Prepare simple reports (lead counts, scheduling logs, billing summaries) Support installers and warehouse team with paperwork or scheduling needs