Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
FRONT OFFICE MANAGER, NF-04
Department of the Army United Stes Army Installion Management Command
SHADES OF GREEN RESORT
Summary Shades of Green Resort® - Serving Those Who Serve Shades of Green Resort® is dediced to enhancing readiness and morale of the combined Armed Forces by providing affordable, first-class accommodions in a premier setting combined with friendly and enthusiastic service in an environment revolving around respect, dignity and teamwork for those who have served or continue to serve our gre nion. Loced Lake Buena Vista on Walt Disney World® property Learn more about this agency Summary Shades of Green Resort® - Serving Those Who Serve Shades of Green Resort® is dediced to enhancing readiness and morale of the combined Armed Forces by providing affordable, first-class accommodions in a premier setting combined with friendly and enthusiastic service in an environment revolving around respect, dignity and teamwork for those who have served or continue to serve our gre nion. Loced Lake Buena Vista on Walt Disney World® property Learn more about this agency Overview Help Accepting applicions Posted today • Apply in 2 days Due by 11:59 p.m. ET on June 24, 2026 Locion 1 vacancy in the following locion: Lake Buena Vista, FL No mching locions found. Work site options Telework eligible No Remote job No Relocion expenses reimbursed Yes—You may qualify for reimbursement of relocion expenses in accordance with agency policy. Salary $70,000 - $80,000 per year Pay scale & grade NF 4 Promotion potential None Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Permanent Occupions and job series 1173 Housing Management Supervisory stus Yes Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk Jobs require a background check and some require a security clearance . The type depends on the job. Background check type Suitability/Fitness Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests. Announcement number
NENAFSG2612990725
Control number 873701900 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Duties Help Manages the front desk operions of a lodging property having an inventory in excess of 600 rooms. Plans, organizes, and directs, all within budget, the operion of the activity to include reservions and check in, cashiering, group management, check out, night audit functions, and oversight over reservions and where applicable, continental breakfast operions. Maintains front desk contingency operions. Directs, develops, and administers plans, programs, and procedures, and implements regulions. Ensures compliance with policies and procedures. Evalues performance for efficiency of operions. Markets the activity and performs representional duties as required. Provides guidance and assistance in resolving problems/conflicts arising from guest complaints. Reviews and analyzes report da for performance, occupancy, and obtainment of objectives. Forecast projections and trends. Plans and establishes general workflow, methods and schedules. Exercises budget and fiscal responsibilities. Supervises assigned staff. Requirements Help Conditions of employment Direct Deposit and Social Security Card are required upon appointment Meet qualificion/eligibility/background requirements for this position Sisfactory completion of employment verificion (E-Verify) check One year probionary period may be required A physical examinion may be required Must be willing to adhere to strict appearance policy Must be available to work Nights, Weekends and Holidays. Subject to sisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigion. Ability to communice verbally and in writing using the English Language in a clear, concise, and grammically correct manner. Must be able to work Days, Nights, Weekends and Holidays. Qualificions
QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT.
All qualificion requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level. Three years of work experience as Front Desk Supervisor or Reservions Manager. Ability to use a computer for word processing or da entry. Desired are candides who also possess a two-year associes degree; or AHLA (American Hotel and Lodging Associion), CHA(Certified Hotel Administrive); (or other educion institution equivalent) Lodging certifice. Educion Additional informion Additional selections may be made from this vacancy announcement for up to 60 days after the closing de. Payment of Permanent Change of Stion (PCS) costs, or a relocion allowance may be authorized if it is determined th the move is in the Government's interest and in accordance with the installion's relocion policy. Please check out our applicion informion kit to view additional informion you may find useful when applying for our jobs. Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. Your experience is subject to evaluion and verificion against the informion in your resume. The numeric ring you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overste or underste your level of experience and capability. If a determinion is made th you red yourself higher than is supported by your resume, or if your resume lacks sufficient informion, you red accordingly or you may be considered ineligible. Your applicion will remain active for 60 days or upon declinion of the position identified in this vacancy (whichever occurs first). Applicants referred as vacancies occur. Hiring preferences and priority considerions applied in accordance with Federal Law and applicable regulions. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help The following documents must be submitted with your applicion:
Resume Optional:
Our job applicion ( DA Form 3433 ) accepted in place of a resume. Please note th if you upload multiple resumes, only the most recently uploaded version used to determine your qualificions for this position. The below items are accepted and may be needed to support a qualificion and/or claimed priority/preference Cover Letter DD-214/ Stement of Service Diploma/ GED License DA 3434 Other (2) PCS Orders Performance Appraisal Resume Separion Notice (RIF) SF-50/ Notificion of Personnel Action Transcript Including any of the following on your resume may result in an ineligible ring: Classified or government sensitive informion Social Security Number (SSN) Photos of yourself Personal informion, such as specifically mentioning your age, gender, race/nional origin, etc Encrypted and digitally signed documents Illegible documents or files th cannot be opened If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help You may submit your applicion packet using one of the two methods identified below: Electronically (preferred): https://www.usajobs.gov/ and search for announcement number
NENAFSG2612990725.
All documention required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing de of the announcement.
Manually:
A manual applicion may be obtained by contacting the servicing Human Resources Office listed on this announcement. If you are applying manually, all required documention must be received no ler than 1:00 p.m., Eastern Standard Time to the Human Resources Office, on the closing de of the announcement. Shades of Green Resort is loced on Walt Disney World Property. Agency contact informion Shades of Green Resort® Phone (407) 824-3190 soghr@shadesofgreen.org Address
SG-NAF-SHOFGR SHADES OF GREEN HOTEL DO NOT MAIL
Lake Buena Vista, FL 32830 US Next steps Applicants reviewed to determine the quality and extent of your total accomplishments and experience. Qualified candides referred for considerion may undergo an interview and reference checks. We apprecie your interest in this position! Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help The following documents must be submitted with your applicion:
Resume Optional:
Our job applicion ( DA Form 3433 ) accepted in place of a resume. Please note th if you upload multiple resumes, only the most recently uploaded version used to determine your qualificions for this position. The below items are accepted and may be needed to support a qualificion and/or claimed priority/preference Cover Letter DD-214/ Stement of Service Diploma/ GED License DA 3434 Other (2) PCS Orders Performance Appraisal Resume Separion Notice (RIF) SF-50/ Notificion of Personnel Action Transcript Including any of the following on your resume may result in an ineligible ring: Classified or government sensitive informion Social Security Number (SSN) Photos of yourself Personal informion, such as specifically mentioning your age, gender, race/nional origin, etc Encrypted and digitally signed documents Illegible documents or files th cannot be opened If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help You may submit your applicion packet using one of the two methods identified below: Electronically (preferred): https://www.usajobs.gov/ and search for announcement number
NENAFSG2612990725.
All documention required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing de of the announcement.
Manually:
A manual applicion may be obtained by contacting the servicing Human Resources Office listed on this announcement. If you are applying manually, all required documention must be received no ler than 1:00 p.m., Eastern Standard Time to the Human Resources Office, on the closing de of the announcement. Shades of Green Resort is loced on Walt Disney World Property. Expand Hide how to apply Agency contact informion Shades of Green Resort® Phone (407) 824-3190 soghr@shadesofgreen.org Address
SG-NAF-SHOFGR SHADES OF GREEN HOTEL DO NOT MAIL
Lake Buena Vista, FL 32830 US Next steps Applicants reviewed to determine the quality and extent of your total accomplishments and experience. Qualified candides referred for considerion may undergo an interview and reference checks. We apprecie your interest in this position! Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Posted today • Apply in 2 days Due by 11:59 p.m. ET on June 24, 2026 Locion 1 vacancy in the following locion: Lake Buena Vista, FL No mching locions found. Work site options Telework eligible No Remote job No Relocion expenses reimbursed Yes—You may qualify for reimbursement of relocion expenses in accordance with agency policy. Salary $70,000 - $80,000 per year Pay scale & grade NF 4 Promotion potential None Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Permanent Occupions and job series Supervisory stus Yes Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Not Required Position sensitivity and risk Jobs require a and some require a . The type depends on the job. Background check type Financial disclosure required No Some jobs require to identify conflicts of interests. Announcement number
