Office Manager

Job Summary We are seeking a reliable and detail-oriented Bilingual (Creole/English) Office Manager & Transaction Coordinator to support the daily operations of a real estate office. This in-person role is responsible for managing client communications, handling HOA applications and real estate paperwork, coordinating transactions, and scheduling appointments and reservations. The ideal candidate is organized, professional, and capable of working independently while providing excellent customer service in both Haitian Creole and English.

ResponsibilitiesKey Responsibilities:

Open and close the office daily and ensure smooth operations Answer and manage incoming calls, texts, emails, and client communications (Creole & English) Greet clients and provide professional in-office customer service Handle and submit HOA applications and ensure all required documents are complete and accurate Coordinate real estate transactions from contract to closing, including tracking all deadlines Prepare, review, and organize contracts, addendums, and disclosures Schedule and manage appointments, showings, inspections, and reservations Follow up with clients, agents, lenders, title companies, and HOA offices Maintain and update client database, CRM, and lead tracking systems Collect, verify, and upload required documents for each transaction Monitor escrow timelines, contingencies, and closing requirements Handle incoming leads and assist with client conversion and follow-up Maintain organized digital and physical filing systems Order office supplies and ensure the office is clean and operational Assist with basic bookkeeping tasks (tracking expenses, invoices if needed) Support webinar coordination, client registration, and follow-ups Report daily activity and updates to the broker/owner Requirements Fluent in Haitian Creole and English (required) Strong communication and customer service skills Excellent organizational and multitasking abilities Professional, reliable, and punctual Comfortable handling phone calls and client interactions daily Experience in real estate, office administration, or transaction coordination preferred Ability to work independently and manage responsibilities without supervision Basic computer skills (email, documents, scheduling tools)

Pay:

$17.00 - $20.00 per hour

Benefits:

Professional development assistance Referral program

Work Location:

In person