Director of Business Services

Director of Business Services (Business Office Manager) Glen Haven Home, Inc is seeking an experienced, compassionate, and highly organized Director of Business Services to lead the financial and business office operations for our nonprofit senior living organization. This leadership position oversees all accounting, billing, collections, accounts payable, accounts receivable, and reimbursement functions for our skilled nursing facility, assisted living program, and adult day services. The ideal candidate will have experience with Medicare, Medicaid, commercial insurance, long-term care insurance billing, and healthcare financial operations. This salaried leadership role works closely with the Administrator , residents, families, and department leaders to ensure accurate financial management, regulatory compliance, and exceptional customer service.

Responsibilities Include:

Oversight of all accounting and financial operations Management of accounts receivable, accounts payable, and collections Medicare, Medicaid, managed care, and long-term care insurance billing oversight Financial reporting, audits, and budget support Supervision and leadership of Business Services Assistant Resident and family financial communication and support Regulatory compliance with CMS, Iowa state requirements, and nonprofit accounting standards

Qualifications:

Experience in healthcare business office operations required Long-term care or senior living experience strongly preferred Knowledge of Medicare, Medicaid, and insurance billing processes Strong accounting, organizational, and leadership skills Excellent communication and customer service abilities Why Join Our Team? At Glen Haven Home Inc. we are committed to providing "The Care You Need, Close to Home." We offer a supportive team environment, meaningful work, and the opportunity to make a direct impact in the lives of seniors and families in our community. Competitive salary and benefits package offered based on experience.

Benefits:

403(b) Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Tuition reimbursement Vision insurance

Work Location:

In person