Office Manager/Firm Administrator

Office Manager/Firm Administrator Millington & Company Meridian, ID Job Details Full-time $70,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off 401(k) matching Referral program Qualifications Workflow management (operations management method) Process improvement Improving operational efficiency Administrative experience Project management Team management Attention to detail Clerical experience Office management Appointment scheduling Time management Full Job Description About the Role Millington & Co. is a public accounting firm seeking an experienced operations leader to run the internal engine of our business. This is a senior-level role , not an administrative support position. You will be responsible for driving firm operations across human resources, billing, collections, and workflow management. You will work directly with firm leadership to improve profitability, accountability, and execution. If your background is primarily administrative (calendar management, front desk, basic clerical work), this role will not be a fit. What You'll Own Firm Operations & Execution Own day-to-day operations across multiple office locations Identify inefficiencies and implement systems to improve performance Drive accountability across staff to ensure deadlines and deliverables are met HR Leadership Lead hiring, onboarding, and employee lifecycle processes Manage performance tracking, reviews, and personnel issues Ensure compliance with employment regulations and firm policies Billing, WIP & Collections Take ownership of billing cycles, WIP management, and realization Actively manage A/R and lead collections efforts Partner with partners to improve cash flow and pricing discipline Workflow & Capacity Management Manage firm-wide workflow for tax, accounting, and advisory projects Ensure deadlines are met and team capacity is optimized Implement and enforce project management systems Team & Administrative Leadership Supervise administrative staff and hold them accountable to performance standards Oversee internal systems, vendors, and operational infrastructure Act as the operational bridge between staff and firm leadership Required Experience 5+ years in an operations, office management, or similar leadership role Prior experience in public accounting or a professional services firm strongly preferred Direct experience with billing, collections, and workflow management Experience managing people, not just tasks Proven ability to improve processes and hold a team accountable Who This Role Is For You think like an operator, not a task executor You are comfortable having hard conversations and enforcing standards You take ownership of outcomes, not just responsibilities You can manage both people and numbers (utilization, realization, deadlines) Who This Role Is NOT For Candidates with primarily administrative or clerical backgrounds Those without experience in billing, collections, or team management Individuals looking for a purely supportive or task-based role Compensation & Benefits Competitive base salary starting at $70,000 + (DOE) 4 Weeks PTO & 10+ paid holidays 401(k) with employer match Firm sponsored health insurance and other benefits

Job Type:

Full-time Pay:

$70,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Paid time off Referral program

Work Location:

In person