Office Manager

Office Manager

LINDSEY ADULT DAY SERVICES INC 609

West Washington Street, Champaign, IL 61820 $20

• $25 an hour
• Full-time $20
• $25 an hour
• Full-time Office Manager
• Lindsey Life (Champaign, IL) About Us Lindsey Life Adult Day Center has been a trusted resource for older adults and their families in Champaign since 1997.

We provide enriching socialization and engagement programs in a warm, neighborhood setting. Lindsey Life Home Care understands that life isn't always flexible, but our home care service is. By offering services to older adults for just an hour or for days at a time, Lindsey Life is ready to meet the client's needs. Our goal is to help older adults stay as independent as possible and continue to enjoy the things they love. Position Summary Lindsey Life is seeking a highly organized, friendly, and detail-oriented Office Manager to provide excellent administrative services to Lindsey Life Adult Day Center and Home Care Divisions. This role involves assisting the director and leadership team with administrative duties related to the day-to-day operation of Lindsey Life including receptionist duties, marketing support, assistance with the intake process, documentation, communication, and organization. This role plays a key part in ensuring smooth daily operations, excellent communication, and a welcoming environment at our center. This is a full-time position, offering two options: The shifts are Monday-Friday 8:00am-4:30pm or 9:00am-5:30pm. Key Responsibilities Supporting Center Operations Support compliance and safety efforts such as staff scheduling, facilitating and documenting fire and other safety drills Facilitate and submit food orders as necessary Order necessary office supplies, cleaning supplies, medical supplies and materials for engagement activities and events Complete miscellaneous errands as needed in personal vehicle (mileage reimbursement provided per company policy) Research, vet and coordinate ancillary contracted services Regularly organize and maintain spaces within the center, overseeing space management and storage Administrative Duties Calendar management/set up appointments and meetings Communication management with clients/members, families, personnel and others including writing memos and notices as needed

Marketing Support Inquiry Management:

Utilize software systems to manage prospective members/clients Manage phone and email inquiries, answer questions of prospective members/families, set up tours and consults Make follow-up calls with prospective members/families to identify their interest in starting services Assemble marketing information and intake packets Put together giveaways or other marketing materials as needed Maintain and organize marketing materials at the Center Attend marketing events as requested Regularly submit Social Media posts, following Lindsey Life branding guidelines, media and HIPAA policies Assistance with Employee Relations (Appreciation, Training, & Documentation) Assist in coordinating staff education, e.g. scheduling, assembling materials, documentation, etc. Assist in Employee Appreciation initiative planning and facilitation Actively participate in interviews for new employees as invited Member Documentation & Family Communication Upload new client/members into the electronic medical record and other software as necessary Audit and ensuring accuracy of member files and documentation Submit forms/documentation to payor sources and other 3rd parties as required Distribute client/member communications e.g. calendars and memos Participate in Manager-on-Call Rotation Serve as the designated on-call Manager during scheduled rotation periods to support Home Care and Adult Day operations outside of regular business hours Respond promptly to urgent staff, client/member, or operational issues by phone, text, or email, escalating concerns to leadership as appropriate Follow established on-call protocols and documentation requirements to ensure continuity of care, quality service provision, and clear communication Other Duties The list above reflects essential duties but is not exhaustive. Additional responsibilities may be assigned based on center needs.

Compensation & Benefits Hourly Pay:

$20

• $25 per hour (based on experience) Benefits for

Full-Time and Part-Time Employees:

Health, Dental, and Vision Insurance Flexible Spending Accounts (Medical & Dependent) AFLAC policies (Short-Term Disability, Cancer, Specified Health Event, Off-Site Accident) Long-Term Disability (Full-Time) Life Insurance Educational Reimbursement Paid Time Off (Vacation, Personal, Sick Leave, Holidays) Sick Leave for extended illness Bereavement Leave Benefits for

All Employees:

Mandated Paid Time Off Accrual Complimentary Meals During Shifts Employee Assistance Program Verizon Wireless Discount Uniform Purchase Assistance Enrollment in LifeLock and AAA Health & Safety Annual influenza vaccination is required (exemption requests reviewed).

COVID-19

vaccination is strongly encouraged. Learn More Visit www.lindseylife.com to learn more about Lindsey Senior Solutions. Lindsey Life is an Equal Opportunity Employer. Minimum of 2 years of experience with administrative responsibilities in a healthcare setting preferred. Strong organizational and planning skills. Excellent communication (written and verbal) and interpersonal skills. Ability to learn and master technology systems. Ability to work independently and as part of a team. Ability to ensure complete confidentiality of private client/member and employee information. Illinois driver's license and valid insurance, MVR check Access to a personal vehicle when working Physical Requirements Must be able to walk, stand, stoop, and kneel Must be able to lift or push up to 50 pounds Must be able to move quickly from place to place on occasion Must possess sight/hearing senses so that the requirements of this position can be fully met. Must be able to function independently. May be necessary to assist in the evacuation of members during emergency situations. Frequent standing, bending, and reaching.