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Office Manager
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Confidential
University Park, IL (In Person)
$55,000 Salary, Full-Time
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Job Description
Office Manager Confidential University Park, IL 60484 From $55,000 a year - Full-time From $55,000 a year - Full-time Office Manager About Us We are a leading manufacturer in the building products industry, dedicated to innovation, quality, and customer satisfaction. With a reputation for excellence and a strong national presence, we deliver products that inspire, perform, and last. Our culture is built on teamwork, integrity, continuous improvement, and customer focus — making this an outstanding place to grow your career. About the Role The Office Manager is responsible for overseeing overall front office operations, providing leadership to the customer service team, and supporting HR functions such as recruiting, benefits, payroll, and employee relations. This role also manages accounts payable/receivable, coordinates office activities and events, ensures compliance with company policies, and serves as a key resource for branch leadership. The Office Manager plays a critical role in ensuring smooth operations, positive employee relations, and excellent customer support. Essential Duties & Responsibilities Direct and manage office operations, including quotes, order entry, and purchasing. Review and approve office staff payroll and oversee departmental payroll processes. Administer new hire onboarding, benefits, dismissal paperwork, and DOT compliance documents, ensuring timely submission to HR. Recruit, train, coach, and discipline customer service personnel as needed. Enforce company policies and procedures while ensuring compliance with local regulations. Order and maintain office supplies and equipment. Maintain compliance, education, and training records for office staff. Review all new customer orders and associated purchase orders daily. Ensure all delivered and shipped orders are invoiced on schedule. Manage office and customer Will Call procedures. Coordinate branch events such as holiday parties and customer appreciation days. Oversee incoming/outgoing mail and small parcel shipping. Administer accounts payable and accounts receivable at the branch level. Submit IT requests for office staff. Provide leadership and support to Branch, Plant, and Production Managers. Control labor overtime, premium freight, and repair expenses. Promote office organization, cleanliness, and positive team morale. Perform other duties as assigned. Minimum Qualifications High school diploma required; associate's or bachelor's degree in business a plus. 3+ years of office management experience, including HR, A/R, A/P, and supervising staff of 2+ strongly preferred. Ability to manage budgets, expenses, and payroll processes. Experience in recruiting, hiring, training, and coaching employees. Strong interpersonal and leadership skills with the ability to resolve employee issues constructively. Self-starter who works well with minimal supervision. Proficiency with Microsoft Office (Word, Excel, Outlook) and Salesforce or similar systems. Highly organized, detail-oriented, and able to thrive in a fast-paced environment. Collaborative team member with strong verbal and written communication skills. Why Join Us? Competitive compensation and benefits package. Opportunities for career development and growth. A collaborative, supportive work culture focused on excellence and improvement. Equal Employment Opportunity (EEO) Statement We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. Confidential Application Instructions This is a confidential job posting . Company details will be disclosed during the interview process.