Office & Operations Manager

Office & Operations Manager Position Type:

Full-Time, In-Office Location:

Greenwood, IN (Sothern Indianapolis area)

Schedule:

Monday to Friday, 7:30am-4:30pm

Compensation:

$65,000 a year • dependent on experience. •

Introductory Period:

Full starting salary begins on Day 1. Comprehensive benefits enrollment and a formal performance evaluation take place upon successful completion of a 90-day introductory period. Position Overview We are seeking a highly organized, proactive, and exceptionally resilient Office & Operations Manager to oversee daily administrative and logistical functions for Southway Sanitation. This role requires a professional who thrives in a fast-paced environment, possesses strong emotional intelligence, and can confidently handle high-pressure situations with a solution-oriented mindset. If you are highly adaptive, a master at multitasking, and ready to take complete ownership of a critical operational role, we want to hear from you.

Key Responsibilities Daily Operations:

Oversee company administrative functions to ensure maximum efficiency across all departments.

Financial Support:

Assist with essential accounting tasks including invoicing, processing payments, and meticulous recordkeeping.

Logistics & Scheduling:

Coordinate dispatching and rapid response scheduling for sanitation routes and emergency environmental services.

Customer Relations:

Manage high-volume customer communications and resolve complex service issues professionally and calmly.

Data Management:

Maintain highly organized physical and digital records to streamline company workflows.

Qualifications & Skills Professional Resilience & Composure:

Proven ability to stay calm under pressure, maintain strong composure, and handle direct feedback or challenging client interactions with grace.

Multi-Tasking Mastery:

Exceptional organizational skills to effortlessly balance competing priorities and tight deadlines.

Problem-Solving Ownership:

A proactive mindset with the ability to step in, resolve conflicts independently, and optimize office systems.

Clear Communication:

Confident, professional verbal and written communication skills for both internal team and external client interactions.

Tech-Savvy:

Proficiency with office management software, basic accounting tools (e.g., QuickBooks/Excel), and dispatch scheduling systems.

Pay:

From $65,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person