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Online Classified: Office Administrator
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Craigslist
Baltimore, MD (In Person)
$45,760 Salary, Part-Time
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Job Description
Online Classified:
Office Administrator Office AdministratorPorcelite of MarylandIn-Person Position - MarylandMonday-Friday | 9:00 AM - 3:00 PM ( 6 hours per day/30 hours per week)?? $22.00 per hourPosition SummaryPorcelite of Maryland is seeking a highly organized, professional, and detail-oriented Office Administrator to support the daily operations of our growing business. This position serves as a key administrative resource and works closely with the Owners, Executive Assistant to the Owners, Site Manager, and Field Operations Manager to ensure efficient office operations and exceptional customer service.The ideal candidate is proactive, dependable, customer-focused, and able to quickly learn and master company scheduling and administrative systems.
Key ResponsibilitiesAdministrative & Office Support
- Manage daily office operations and administrative functions.
- Maintain an organized, professional, and welcoming office environment.
- Keep office areas tidy, presentable, and fully stocked.
- Assist leadership team with administrative projects and special assignments.
- Maintain accurate records and documentation.
- Coordinate and manage customer appointments and service schedules.
- Work closely with field staff to ensure scheduling accuracy and efficiency.
- Learn and become proficient in the company scheduling system.
- Monitor calendars and communicate scheduling updates to customers and team members.
- Answer incoming phone calls and respond to customer inquiries professionally.
- Serve as the first point of contact for clients and prospective customers.
- Address customer concerns and escalate issues when appropriate.
- Provide excellent customer service while maintaining a positive company image.
- Assist with payroll preparation and data collection.
- Maintain employee time records and documentation.
- Support onboarding and administrative processes as assigned.
- Assist with marketing initiatives and customer outreach efforts.
- Support social media, promotional campaigns, and customer communications.
- Help maintain customer databases and marketing materials.
- Monitor office and operational supply inventory.
- Coordinate ordering and restocking of materials and supplies.
- Maintain inventory records and communicate supply needs to management.
- High school diploma or equivalent required; Associate's degree preferred.
- Minimum 2 years of administrative or office support experience.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Professional telephone etiquette and customer service experience.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Ability to learn new software and scheduling systems quickly.
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Reliable transportation and punctual attendance.
- Experience in service-based industries, construction, home improvement, or restoration services.
- Payroll support experience.
- Marketing or social media experience.
- Scheduling and dispatching experience.
- Competitive hourly pay: $22.00 per hour
- Monday-Friday schedule with evenings and weekends off
- Professional and supportive work environment
- Opportunity for growth within a growing company
- Direct collaboration with company leadershipTo Please submit your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for Porcelite of Maryland.