Show Office Manager

Show Office Manager Studio C, parent company of Celebration Cinema, One Twenty Three Tavern, Midtown and ShowSpan. Grand Rapids, MI Job Details 17 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Communication with suppliers Sales support Microsoft Excel Sales reporting Office activity coordination Microsoft Outlook Accounts receivable management Phone communication Team leadership Mid-level Event vendor coordination Financial records management Task prioritization Hospitality industry experience Financial record maintenance Conflict management Vendor communication Collaborative technology platforms Microsoft Teams CRM system proficiency Video conferences (communication methods) Office management Project leadership Leadership Communication skills Staffing management Client interaction via phone calls Full Job Description J ob Details / Description We are seeking a Show Office Manager to provide administrative support to the Show Manager, Producer and Sales team, while also supporting exhibitors through customer service and financial recordkeeping. The ideal candidate will reflect and exemplify our core values: Passionate about creating value, Genuine & authentic, Exceeding expectations, Grace under fire, Trustworthy, Spirited and fun. ShowSpan produces 15 "must attend" events annually and is one of the nation's largest independent producers of public consumer shows for over 80 years. Our purpose is to connect communities, people and passions by producing premiere consumer shows. Retailers and their suppliers use our shows to greet consumers who are anxious to see and buy the finest products and services at these community events. We believe there is no greater way to build relationships than face to face (and frankly we think events are fun)!

ESSENTIAL

DUTIES and

RESPONSIBILITIES

Assist Show Manager with event and project management, vendor communication, sales and prioritizing tasks. Perform various administrative tasks such as processing exhibitor contracts and preshow information, and coordinating with company counterparts to maintain consistency in processes across shows. Motivate, manage and resolve conflicts independently on a regular basis, especially during a show. Management of temporary staff and subcontracted services Initiate communication with individuals both inside and outside the organization through emails, phone calls, and other forms of communication Manage exhibitor accounts receivable and provide weekly sales reporting Set up and manage show office and exhibitor lounge to include spending, hourly staffing, meals and supplies; work with box office to report numbers. QUALIFICATIONS and/or

EXPERIENCE

Previous professional experience in event management, customer service, hospitality, and experience with computer software is advantageous. Proficiency with Microsoft Office and collaboration tools, including Outlook, Teams, Word, Excel, and OneDrive; Experience working with CRM is a plus; Comfortable learning new software and working with various technology tools.

Physical Stamina:

requires moderate physical exertion, including bending, kneeling, stooping and standing; some lifting and moving of heavy objects (up to 50 lbs). During show season, employees will be exposed to moderate pressure and fatigue Ability to work independently on tasks, collaborate with a team, manage deadlines and be confident under pressure. Strong organizational and leadership skills and be detail oriented to manage tasks across shows and specific to show needs. Excellent interpersonal, written and verbal communication skills. Ability to travel, work nights, weekends and extended hours as needed, and multiple days in a row during show season: April-December (Know Season): M-F 8am-5pm Jan- March (Show Season): extended hours/multiple days in a row as required; onsite for full run of events

BENEFITS/PERKS

Medical, Dental, Vision, Life, Short Term Disability, Long Term Disability

PTO, 401

(k) Company Cell Phone Provided FREE Movies and Discounted Concessions through sister company, Studio C Equal Opportunity Employer